Customer Ratings & Reviews
- Model:
- QN77S95FAFXZA
- |
- SKU:
- 6613459
Customer reviews
Rating 4.7 out of 5 stars with 87 reviews
(87 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the 77” Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025), especially regarding its picture quality, with reviewers describing it as fantastic. The glare reduction is another popular feature, with users noting the absence of glare. Furthermore, the design and OLED quality receive positive feedback, with customers appreciating the sleek, modern design and the brightness of the OLED display.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Screen tearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen tears in different places horizontally, sometimes 1/3 the way down the screen, 1/2 way or the bottom 1/3 especially on recorded or action scenes. Still frames and non action are clear look good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tech,
Thank you for your feedback on the Samsung S95F TV. There are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Thank you for your feedback on the Samsung xxx TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
You don’t always get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed this expensive television for almost a month before it totally lost its picture with only a black screen. Covered by warranty, we immediately called Samsung for service. After a week to 10 days, a technician came to our home. After about 15 minutes, he determined that he was unable to repair and advised us that parts would have to be ordered. Three more weeks later, we are still waiting. Thus far we have been without the use of the television longer than we had use. When we call, we get a computer telling us that the parts have been ordered ; still waiting and wondering when if ever will we be serviced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DENNISS,
Thank you for your patience as we await the arrival of parts needed to complete your service. We understand how inconvenient this delay can be, and we appreciate you working with us throughout the repair process.
If you need any further assistance in the meantime, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Rated 1 out of 5 stars
Worse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse experience ever. I’ve been set up for delivery three times already. I’ve waited left work early and then last minute no delivery. One time they delivered the wrong tv. So I can’t give a review on tv yet. But delivery review is the worse. I even called and asked please only schedule if it’s at the warehouse. She said yes mam it’s there. We will deliver Thursday. And I just got the call they will not be delivering again
I would recommend this to a friendBrand response from Samsung
Posted .AmyI,
Please know that you're leaving a review and 1-star rating for the 77" S95F TV. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Sad Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, nice features…unfortunately it suddenly stopped working the morning after it was delivered. I exchanged it for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonaldH,
We're sorry to hear that your experience with the S95F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
- Pros mentioned:Glare reduction, Picture quality
Rated 5 out of 5 stars
Fantastic Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 65 inch LG OLED to the 77 inch S95F. Aside from the size difference what I immediately noticed is how much brighter this TV is. Also no glare due to the matte finish. The picture quality is fantastic. Sound quality is also excellent.
I would recommend this to a friend - Pros mentioned:Glare reduction
Rated 4 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the anti glare is amazing with my lights giving off a direct reflection to where I'm seated, the one connect box is also great for only having one cable go to my TV so I can hide everything nice and nearly. I would enjoy if the black levels didn't raise in a bright room, and the anti glare washes stuff out when the room is super bright too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and sound when paired with the Q990-F. We have an open concept living room and it fills up the whole room.
I would recommend this to a friend


















