Customer Ratings & Reviews
- Model:
- UN82TU7000FXZA
- SKU:
- 6452232
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 82" Class 7 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, large screen, and reasonable price. Many users rave about the stunning visuals and immersive experience provided by the TV's 4K UHD display. The TV's large screen size is also a hit, making it ideal for spacious rooms. Additionally, customers appreciate the TV's user-friendly setup process.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wao what mistake buying this buggy tv, issues all over
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Calash!
Thank you for sharing your feedback on the Samsung 82TU7000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Ambassador
- Pros mentioned:Price
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this tv for 2.5 years now and still like it a lot. For the price point, it was an excellent choice
I would recommend this to a friend - Pros mentioned:Picture quality
82''
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it has great sound and quality very good price
I would recommend this to a friend TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They handled the delivery and the installation very well.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW, great picture, sound is good even without souround sound. Really easy setup, just follow instructions.
I would recommend this to a friend Ok for entry level
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Entry level 4k tv. In most cases it is good tv, but expect the best blacks on screen or brightness nor all HDMI protocols.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Love It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually purchased this item twice on seperate accounts and had to return one. However, Excellent will sum it up!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Merry Christmas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sharpe picture the TV fitted perfect in the space I needed it for.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great picture for a great price. I would recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality pic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture. Cannot see from the side. Only one remote, other than that I love it
I would recommend this to a friend Absolutly trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is extremely slow. I mean, just changing the video source takes 30 seconds, simply waiting for the box to respond to the remote control. The picture quality is terrible, it only has two HDMI ports, and there’s no audio jack. The Bluetooth doesn’t work properly either. This was my worst purchase.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
82 in tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv and it quality picture beautiful color.
I would recommend this to a friend WOW !!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up during the Black Friday sales event. TV was an much better rhan i had thought it would be. 4k upscaling makes everything look great. Very pleased.
I would recommend this to a friendGreat deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can believe this tv was open box. Really good deal and perfect condition. Tks best buy
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV it's an amazing viewing experience!!
I would recommend this to a friendCycling on/off on its own out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I may like this TV when this issue is resolved, but right now I absolutely hate it and could never recommend it. As soon as TV was plugged into the wall it started to power on, good news right? Nope, because it immediately powered off. No issue, maybe just a fluke and was an initial start up thing right? Wrong again, this TV has been cycling on/off every few seconds completely on its own. I have unplugged it for over an hour and plugged it back in just to get the same response. Look online where they suggest firmware updates, but the thing won't even boot up long enough to do anything. Called BB support and they can't do anything until tomorrow because the system still doesn't show my TV as having been delivered since I just received it about 3 hours ago. Now to wait for BB to find someone to bring another one and take this one away, and who knows when that will be?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrSpencer,
Thank you for choosing the Samsung TU7000 TV and taking the time to share your experience. I am very sorry that issues with your TV are causing you to exchange it. I completely understand your disappointment and apologize for the inconvenience.
Should you need assistance with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Love Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased on black Friday 82 inch Samsung TV. We were very excited for unfortunately during transporting the TV and another piece of furniture an 18 while I was speeding Extremely close to us the truck or furniture caught air or whatever you call it,and we lost everything furniture and our new 82 inchTV everything flew out everything was in 1000 pieces. we cried our hearts out for days . Called Best Buy customer care and corporate and they just said sorry for your lost everything unfortunately we can’t do anything. The person I spoke to said he spoke to upper management I don’t like took to the three minutes is kind of sad after I explain everything couldnt Believe it took such a little time to say now after being such a long long customer and constantly making large purchases to not be able to help in anyway. Im heart broken
I would recommend this to a friend- Cons mentioned:Remote control
Not that great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the better of Samsung Very poorly designed remote control and the picture quality is just sub par
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate you sharing your experience with Samsung’s TU7000 Smart TV. Your details regarding the image quality will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Filmmaker Mode™ is a trademark of UHD Alliance, Inc.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions