Customer Ratings & Reviews

Nice television.... four hdmi plugs... for all your need..

Awesome customer service. Pricing on item was reasonable.

***************Fast and Easy process**************

Overall satisfied enjoyable to have nothing further to add

Best Buy did delivered on time but after few month later, I started to notice green dot on the top right hand corner, when ever i watch netflix it was very visible on black bar on top. I called Samsung and they had to replace, whole front panel.. I think they should have replaced the TV.. Samsung contracted the service through Barret TV.. Its been two weeks since the TV had been fix.. so far no issue..

Great TV and would have no complaints except for the picture brightness. When there is a dark scene in a show or movie no matter what setting we put it on we have to turn the lights off. For the price I would think it would auto adjust so people can acually see what’s happening. During the day we can’t watch anything with dark scenes

Just purchased this television - I have 3 other samsung TVs and over the years they have been great. This is the exact opposite. Apparently Samsung mandates that you provide your email and phone and contact information to set up the TV. So you have to download "Smarthings" App and download a remote (that you must pay monthly for the remote app). and provide email, phone contact for them to call you incessantly. If you attempt to skip this and choose "setup with Remote instead" the TV locks up and nothing you do will get it back. Power off, unplug, remove batteries from remote. reset remote. Nothing will get out of the lock screen. Horrible product.

TV didn’t work. I had to call Samsung and fix it. They had to replace the complete LCD. Best Buy told me it works when I picked it up. They won’t pick up the TV or provide shipping for return . Too heavy for me to pick up the TV. Bad experience with Best Buy. Won’t go with open box

Never really thought about owning a TV of this size but here almost 4yrs later I’m STILL loving it! So many great features & built in extras… very glad I spent the $ on it!

Very disappointing!! This tv is not impressive!! Don't buy. Do not recommand ..the 75" TLC that i have is way better quality than this Samsung 82" which does not make sense! Remote is a trash!

poor sound and video quality this 4k tv is not any better then our old Samsung 65 suhd tv it has very poor sound quality and the picture does not look as good as our old tv

TV won’t power on after a little over 1 year of use. I was really expecting a product of this size and cost to last longer.

Had to return due to clouding of image, customer service was terrible

Really bad service when i went pick up this TV. Staff was unprofessional.

Save your money go with Sony. Returned it after a week.

Out of the box picture quality...3 of 5 Post set up picture quality...4 of 5...natural setting is good Apps...4 of 5, the major apps are built in, easy to add Functionality...4 of 5...the fast processor makes operations better getting in and out of apps, on/off functions etc. Summary...the Sony 4k TVs we have offer a slightly better picture, but the OS makes this TV easier to operated. The everyday price is not bad for 82" screen but with the Black Friday price I jumped on it,

Got my tv 2 weeks ago hook it up a week later just in time for the second round of NFL playoffs.I played with it for minute to learn what does what and after that it was all systems go.Great tv for the price.

Excellent size, great picture and a awesome price!!!!!

After 3 years, with a professional surge protector, nothing directly connected to the TV, and very little use (approx 3-4 hours use per week), this TV got a black streak across the screen. Despite sending an hour with Samsung Customer Service, their answer was "oh well, nothing we can do," and offered me a 5% discount. I will never buy another Samsung product, as they clearly dont standby their products.

Not Good Value ($650 per year) Total 2yrs now Screen so Dim can hardly see!! More stuff for landfill