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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $3,299.99

Customer reviews

Rating 4.8 out of 5 stars with 305 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality and impressive sound of the 82" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV with HDR. Many also appreciate the ease of setting up the TV. The large screen size is another popular feature, with customers expressing their satisfaction with the 82-inch display. While there are concerns about the warranty, the overall positive feedback highlights the TV's strong performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 305 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV with the phone features and the easy set up is the way to go. Out of box and running is very minimal. The picture is bright and beautiful the easy access to all my apps and shows has made this TV one of my favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Size

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive but worth. I love the size, color, smart features, and most importantly the Interface with Apple products - I just don’t need AppleTV to watch anything provided by AppleTV and I can mirror iPhone/iPad so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just do it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. After extensive research this is by far the best value out there everything is excellent about this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big, Pretty.....Love It.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 80 inch 1080 television that just won't die. For me it's hard to spend thousands of dollars on a tv when your current one (I actually have 7) is just fine. However, I went to Vegas for my birthday and had a little luck playing Black Jack. The Mirage Hotel and Casino was nice enough to loose enough money to me to allow me to buy this 82" beauty, a new receiver and pay for my birthday vacay. Now about the Samsung. It's an excellent tv, my only complaint is that it appears to be listening to me and from time to time, it will say, "I didn't understand that" or "Ok let's check the internet" and other similar things. I'm sure it's easy to turn off but, that would require me to read the directions. As for the picture and smart functions 10 out of 10. FULL MARKS! I absolutely recommend Samsung in general and this TV in particular. Buy it....You'll Like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PHENOMENAL!!...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the samsung 82" Q7. I did a wall mount and connected the samsung sw-ms750 subwoofer and sw-9000s surround speakers. The picture is phenonmenal with great sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweet spot for a large flat screen. 82inch Q70. Blacks have not been an issue. Was going to get a sound bar but so far have not needed it. Q60 is a waste of money in my opinion, if you are going to spend for a TV, pay the extra and avoid edge lit backlighting. I had it delivered to my house and installed myself with the neighbors help....too heavy for my wife to lift with me. Very happy with the purchase. Would certainly recommend. No internet connection issues. You do not need apple tv if you are buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Worth The Extra Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With So Many Samsung models to pick from, a little research showed that for the money the back-lit display was well worth it. The remote is easy to use, however it really needs to be back lit. There are so many features to this unit that you really need to read the book. The picture is unbelievable, the 4K really shows every detail in a picture even when Comcast is limiting the signal the up scaling seems to make up for it, A definite buy. Plus the delivery/installer knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Great big tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and heavy, nice colors and resolution, good to have airplay support.. simple remote without numbers... easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great visuals, but gaps in technology

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals of the TV are gorgeous. I’ve owned Samsungs historically and love them. For this newer generation, Bixby is terrible. Doesn’t recognize my voice speaking directly into mic but turns on randomly to listen when we have discussions across the room. Had to disable. Also, the default software when you turn it on showing the giant menu at the bottom for quite sometime before disappearing is very annoying. If you use voice to turn on TV, then you can’t clear the menu. If you can, we haven’t figured it out intuitively, so we have to find the remote which defeats the purpose. Also, sometimes TV is too smart and tries to turn Game Mode on or off during Nintendo Switch play. All in all still recommend due to the quality of the TV visuals, which is the main purpose, but opportunities for software and user interface experience to be improved a little.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for almost two months to purchase the right TV. Pretty much everyone had the same price with free shipping. I ordered from Best Buy because every time I have been in the store no matter if it was to make a purchase or to only look, I always left educated. The TV itself is amazing and unless you put it next to a non-4K you can't appreciate the difference. The set-up was simplistic. I have had this now for three weeks and could not feel better about my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great huge TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compromise between size and picture quality. I have an OLED TV, so the picture is much better there, but the larger versions of them are a bit too pricey for my situation. I would recommend this to anyone looking for a very large TV with a great picture on a budget. One con on the unit would be they have ads on their main screen if you use their smart apps. I have a Roku for that, so it doesn't affect me, but thought I'd pass that along to other buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on sale ($800 off regular price) for Christmas. I am very happy with the purchase. Great picture from any angle in the room. I almost got the Q60 series until I realized it is edge lit compared to the Q70 that is lit with a direct full array of miniature LED’s for noticeably improved brightness, contrast and uniformity using 1000 zones of LED’s instead of 10 zones of vertical LED’s on the edge lit. This is by far the best TV I have had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I love the picture quality and ease of use. I am a big Samsung fan and this does not disappoint. I was deciding between the Q60 and Q70, with the biggest difference being the Q60 is edge lit and the Q70 is back lit. I'm very happy with the Q70 and the picture is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably should have went with the 75in based on the size of my room but I'm loving it. Extremely easy to set up. The tiny remote was a bit troublesome at first but after the first day or 2 it was a breeze. I would recommend this or any other Samsung in the Q70 series.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great smart features and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've ever owned.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations. Great picture, great sound and so many options to customize your experience. Playing the new Xbox series X on this is awesome. only downside is 120hz only runs at 1440p. Buy it and get the sound bar to match I am happy with it and i hope you will be too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Awesome for Football/Movies in our Basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a TV that was over the top big in size for football games and movies. At the Thanksgiving/Holiday season price, couldn’t beat this deal. The few 4K college and NFL broadcast games this year were amazing. Sure, not going to compete with the Q 8or9 but this size at this price was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great home theater TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV on sale at Best Buy for our home theater, just before the COVID-19 quarantines began. We have really enjoyed it. The picture is amazing, and the sound is good. Using it with various inputs is very easy and intuitive. I am sure I haven’t yet figured out everything the TV will do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy after first month! This far exceeds the 1080p TV I replaced, and was a great price on sale Great picture, great features, and does everything I want it to. Not bleeding edge, but just at the value point I was looking for. Geek squad brought it inside and I set it up myself - definitely need at least six hands. Setup was easy if not a little lengthy, but worth it with all the features. Built in apps get you up and running with 4k content right away, too. Plugged ARC port into the receiver and that worked without a hitch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great...when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have a rather odd review. I bought my TV and had it delivered. I set it up with no issues. Easy peasy. Less than a week later a price drop occurred due to an open box "excellent" and in order for me to save the 400$, I had to return my perfectly good TV with the open box. I found this really silly, but said what the heck..its 400$. So I did the exchange today and the replacement TV doesnt work correctly. None of the smarthub apps launch, I cannot do a factory reset of the TV because it wont let me enter any of the characters. This TV is pretty much fubar. BB said they will do another exchange. All this instead of just giving me the price match and letting me keep the original TV. Anyway, when the TV I had DID work, it worked flawlessly. The TV was beautiful and definitely an upgrade over my samsung 65" curved 4k. Be advised, however, this TV has only limited HDMI support of 2.1 and will NOT support 4k @ 120fps. It will only support 2k @ 120fps.

    I would recommend this to a friend