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Customer reviews

Rating 4.8 out of 5 stars with 304 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 2 Showing 21-40 of 304 reviews
  • Rated 5 out of 5 stars

    Best in it's class

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    Posted .
    Owned for 2 weeks when reviewed.

    I love my new TV and it's beautiful huge 82" screen. Set up is very easy. Broadcast TV is very clear with great colors. HDR on Netflix and Amazon Prime looks outstanding. This is the best value per dollar. It's not the best TV out there but it IS darn good. I would buy again in a heartbeat. Very happy with this purchase. You can't go wrong with this one. Just buy it you won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    Owned for 1 month when reviewed.

    Still getting the fine tuning completed, but so far I love this TV. I have never spent this kind of money on a TV, but for various reasons decided to splurge on this one. It is humongous. The picture is excellent. The remote easy to use. The user interface 4/5 stars. Not impressed with the voice search as Bixby still doesn't impress (I have owned Galaxy/Note phones for last 8 years and still refuse to use Bixby). Sounds quality is good, but mine uses my home theater so not an issue. Not sure about calibration mentioned by some but I have not gotten that done and unsure if I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    Owned for 2 weeks when reviewed.

    Went in to get the 75” Samsung but husband decided to go with 82”. Thought it would be too big for living room but it fits space just fine. The depth and colors are truly amazing. The movie Avatar was on after installation and it was like sitting in a theater. Picture was unbelievable. Would recommend this TV to anyone. We had Geek Squad install and they hooked all of our components up. We already had a sound bar so sound is amazing. Wouldn’t hesitate to buy this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    Owned for 1 month when reviewed.

    Initially purchased last years Q6 on clearance. Went to the local Best Buy and spoke with an associate who convinced me the Q70 was the best midrange bang for your buck. Glad I went in the store. No hassle with the exchange and install! Everyone loves it. I have to be the first one up to claim the remote unless the Saints are playing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I thought it could be and then some

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    Posted .
    Owned for 3 weeks when reviewed.

    Fills up the wall quite nicely. This is what happens when the Mrs. allows me to go to Best Buy without "adult" supervision. Thanks Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture, blows away Q60

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    Posted .
    Owned for less than 1 week when reviewed.

    Returned Q60 for poor dark scene / black level performance, light / dark contrast, etc. the Q60 did well with a lot of things including bright scenes, colorful ocean scenes, sweeping aerials / drone videos, etc... but when it came to dark stuff (i.e. Jack Ryan) it was disappointing. Very happy with the Q70. Much better picture overall. The Samsung menus and smart features are fast and easy to navigate Best Buy has amazing customer service, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    Owned for 4 months when reviewed.

    The sweet spot for a large flat screen. 82inch Q70. Blacks have not been an issue. Was going to get a sound bar but so far have not needed it. Q60 is a waste of money in my opinion, if you are going to spend for a TV, pay the extra and avoid edge lit backlighting. I had it delivered to my house and installed myself with the neighbors help....too heavy for my wife to lift with me. Very happy with the purchase. Would certainly recommend. No internet connection issues. You do not need apple tv if you are buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    Owned for 1.5 years when reviewed.

    Excellent tv. Extremely satisfied with picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and awesome!

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    Posted .
    Owned for 1 month when reviewed.

    We recently moved into a new home. One of my “like to haves” for the new house was a media room. Unfortunately, this house had everything except a dedicated media room...so this massive TV with a new Sonos sound bar and sub woofer in our large living room was the compromise. I think I’m going to be just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG !!

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    Posted .
    Owned for 2 months when reviewed.

    This TV blows me away. Incredible value compared to the other TVs in Samsung's QLED line. The difference between this and the Q60 are quite noticeable. It is well worth the upgrade, whereas the difference between this and the Q80 are a bit more subtle. I found this model to be the best value for the money by far, and couldn't be happier with my choice. I mainly chose this over the Q60 because of its brightness, and even in my room full of windows it has exceeded my expectations. Beautiful color and clarity. I have no regrets at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great visuals, but gaps in technology

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    Posted .
    Owned for 5 months when reviewed.

    Visuals of the TV are gorgeous. I’ve owned Samsungs historically and love them. For this newer generation, Bixby is terrible. Doesn’t recognize my voice speaking directly into mic but turns on randomly to listen when we have discussions across the room. Had to disable. Also, the default software when you turn it on showing the giant menu at the bottom for quite sometime before disappearing is very annoying. If you use voice to turn on TV, then you can’t clear the menu. If you can, we haven’t figured it out intuitively, so we have to find the remote which defeats the purpose. Also, sometimes TV is too smart and tries to turn Game Mode on or off during Nintendo Switch play. All in all still recommend due to the quality of the TV visuals, which is the main purpose, but opportunities for software and user interface experience to be improved a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED

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    Posted .
    Owned for 1.5 years when reviewed.

    Beautiful picture Quality is great Samsung is the only brand I purchase for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted .
    Owned for 1 week when reviewed.

    I did a lot of research before buying this tv and I was hesitant to buy it at first due to YouTube reviewers saying there were halo affect around subtitles. I ended buying the tv because it was heavily discounted and too good of a deal to pass up. It turns out, the YouTube reviewers were wrong. The halo around subtitles text were not very visible to me or distracting at all. I did update the tv right away so maybe the update fixed the subtitles issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for high quality Samsung UHD

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    Posted .
    Owned for 1 month when reviewed.

    The 82" Q70 replaced a 60" 3D Samsung plasma TV, which I felt had a perfect picture, but I wanted to upgrade to 4K. The change to LED from plasma has been quite an adjustment, and I'm still trying to get the picture to look right in scenes with movement. So far, objects in a scene suffer a jerky "judder" or else the picture has the dreaded "soap opera effect" making movies look like videotape. I'm still getting familiar with the settings, and feel in time I'll get the picture to look more acceptable. As for the TV's size, I sit about six feet from the screen, and since 4K virtually eliminates visual pixels, I've had no problem with that, but many shows that fill the screen (particularly news) actually do appear too large. The size is perfect for widescreen movies that are letterboxed, as well as older 4X3 content that only takes up part of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Extra Money

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    Posted .
    Owned for 1 month when reviewed.

    With So Many Samsung models to pick from, a little research showed that for the money the back-lit display was well worth it. The remote is easy to use, however it really needs to be back lit. There are so many features to this unit that you really need to read the book. The picture is unbelievable, the 4K really shows every detail in a picture even when Comcast is limiting the signal the up scaling seems to make up for it, A definite buy. Plus the delivery/installer knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large, beautiful display

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    Posted .
    Owned for 1 week when reviewed.

    Great, fully featured set with good colors and solid brightness. The set is great for general watching, movies, but shines in 4K. Full array with local dimming much improved over previous KS8000 that used edge lighting. Xbox in game mode is super bright and responsive. Finally, the size was the biggest draw. However, without the advantage of the picture quality the 82" would only emphasize image flaws. Recommended purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    Owned for 3 weeks when reviewed.

    I researched for almost two months to purchase the right TV. Pretty much everyone had the same price with free shipping. I ordered from Best Buy because every time I have been in the store no matter if it was to make a purchase or to only look, I always left educated. The TV itself is amazing and unless you put it next to a non-4K you can't appreciate the difference. The set-up was simplistic. I have had this now for three weeks and could not feel better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement tv

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    Posted .
    Owned for less than 1 week when reviewed.

    Bought a 5yr warranty on my 78” curved Samsung 4 years ago. The screen light started to bleed so Best Buy exchanged it for the 82” Samsung Qled!!! The extended warranty is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great huge TV for the price

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    Posted .
    Owned for 3 weeks when reviewed.

    This is a great compromise between size and picture quality. I have an OLED TV, so the picture is much better there, but the larger versions of them are a bit too pricey for my situation. I would recommend this to anyone looking for a very large TV with a great picture on a budget. One con on the unit would be they have ads on their main screen if you use their smart apps. I have a Roku for that, so it doesn't affect me, but thought I'd pass that along to other buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product for the price

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    Posted .
    Owned for 1 month when reviewed.

    Really pleased with the tv and the picture quality. Watching shows on the 4K the picture is crisp. Like some of the reviews you will see a bit more glare than the higher priced models but the fundamentals are really sounds. You may not get all the bells and whistles as the higher models but know that you are getting a solid Samsung product in the lineup.

    I would recommend this to a friend

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