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Customer Ratings & Reviews

Samsung - 82" Class - LED - Q90 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 5 out of 5 stars with 2 reviews

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Customer ratings & reviews

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Page 1, showing1-2 of 2 Reviews
  • Rating: 5 out of 5 stars

    Amazing TV

    Posted
    Gary
    • My Best Buy® MemberMember

    The Q90 looks very beautiful from any angel. It has very thin edge, and metal trim (look like metal) around the edge. It come with a traditional stand and able to provide solid support, but, I didn't use its stand. I mount it above my fireplace. That is only one connection the rear of the Q90, everything is in one connect box. I have everything pre-wried on my wall and connect all input device via my receiver. This is a drawback for me. I need to find a place to mount one connect box to my wall. But, that will be a good advantage for the people who doesn't have pre-wired. The Q90 only support HDMI 2.0 not HDMI 2.1. On the color, HDMI 2.1 supports BT.2020 and 16 bits per color. This is the same as HDMI 2.0, hence, you should not feel anything different from color. But, HDMI 2.1 support 48Gbps and HDMI 2.0 only support 24Gbps. For most of people, you will not feel anything between HDMI 2.0 and HDMI 2.1, unless you want to send their 4K TVs native 120fps material (not sure if Q90 support or not), or their 8K TVs 60fps material (Q90 is not supported). It also supports Wifi and has ethernet port, and USB ports. The Samsung Q90 delivers good picture quality right out of the gate. I did the internet research, the Q90 combination of a direct LED backlight, highly effective local dimming, and the new Ultra Black Elite filter results in images with exceptional contrast. The picture quality is much better than my older TV (5-6 years old). With HDR feature, this is best quality I have seen to date. It is a smart TV, it has many apps build-in, you can streaming Netflix, Amazon, Hulu and Youtube from TV directly. You can watch 4K video directly using those apps, you don't need to have external box. Overall, this is best TV I have seen right now, my family is also like it a lot. We watch 4K video from Netflix, it give me complete different feeling compare to my old TV. If you are looking for best picture quality, this is the one you can put on your list.

    I would recommend this to a friend

    • Brand response

      Samsung

      Gary,

      Thank you for sharing your thoughts on our new 82-inch Q90R.
      I am glad that you enjoyed it's spectacular image quality.

      And because seamless ease-of-use complements visual enjoyment, the Q90R comes with Bixby voice assistant to effortlessly access content via Samsung’s Universal Guide while our OneRemote automatically detects and controls all compatible connected devices and content.

      Should you have questions about any of the features or need assistance with usage, simply call us at 1-800-SAMSUNG.

      You can also contact us via LiveChat or email: http://www.samsung.com/us/support/contact

      …or reach us by Facebook Messenger: https://www.facebook.com/samsungsupport

      …or Twitter:  https://twitter.com/SamsungSupport

      In addition, to optimize your product experience, we encourage you to register your new Samsung TV to optimize your product experience at:  https://www.samsung.com/us/support/register/, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Samsung

  • Rating: 5 out of 5 stars

    Awesome TV

    Posted
    someguy15
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great TV. Bright, vivid, and no glare. I'm coming from a 65" X850D which is also 4k but this 82" Q90 seems like a complete step up. The X850 had pretty bad glare which is why I started looking for new TVs. I'm not sure if it is the top coating or just the brightness but I don't get ANY reflections anymore. The only negatives are that this thing is super heavy and the audio could be better. I've also had 2 instances since I bought it last month where there was no sound when I turned the TV on. A quick power off power on fixed it.

    I would recommend this to a friend

    • Brand response

      Samsung

      someguy15,

      I am glad that you enjoyed the spectacular image quality of this 82” Q90R.
      With our newest panel design, the Q90 provides great anti-reflection and ultra-wide viewing angles so that you can enjoy the same vibrant picture in any seat in the house, even during day time hours or when the lights are on.

      I do apologize for the audio glitches you are experiencing. If the issue persists, please do reach out to us so that we can help you with a solution.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport


      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      - Samsung Ambassador Samsung