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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.8 out of 5 stars with 590 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 82" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality as amazing and the colors as sharp. They appreciate the large screen and find the TV easy to set up. However, some find the TV to be heavy and expensive, and a few dislike the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 590 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality. Not the best sound. Low sound volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time hearing it since the volume doesn't go higher. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a great experience with this new TV and we enjoyed the holidays with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this may not be the latest and greatest - for watching tv and movies including streaming, I don’t see that the more expensive TVs are better for most consumers. Just wish they had more available apps

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, bought open box. Had some minor perfections but works great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    outstanding tv, picture is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall setup and activation of the TV is simple, the picture is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy traveled to our home to properly install this very large screen TV. We were charged to have this done but it was worth it to have the expertise to set it up and handle hanging it for us. We are very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and I loved it. Best tv i have ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some convincing to get me to buy an 82 inch TV, but now that I have it there’s no way I can live without it. Samsung‘s picture, viewing experience, and simplicity of the remote is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. Easy to setup. Mounted in the wall looks great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the 82 inch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good & the definition is above average.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I’m giving it a 4 star and nothing above it is for two reasons. The speakers are way to low. I think it has 25W speakers. So you definitely will need a sound at of some kind. Second reason is because it lacks on apps. Only apps made for Samsung can be added. FYI: loving the AppleTV built in app. No need to have an Apple TV anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV that I bought here at bestbuy. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV from best buy and paid to have them install it. start to finish this has been a good experience. We love the TV and are anxious to get a sound bar to add to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice big screen.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K pictures look great. 1080 up close Isn’t super sharp. I’ve seen three other brands of large screen new TVs that look the same way. Overall a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this tv. Overall I am happy because it had a great picture. Not very please with the noise it makes. This tv makes loud popping and cracking noise while the tv as in use as well as hours after it has been off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than live performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband luvs it and it stays on the NFL channel, I actually haven't got to sit down and watch it but it's ok I still have the lil brother to this upgrade!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with my purchases were great and being a member of the geek squad is awesome everything to perfection anything wrong they make sure its right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Sales associate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to get a TV and the Samsung rep was phenomenal!!!! He knew everything about all the TVs...he is awesome. MY SAMSUNG TV IS PRETTY AWESOME TOO.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 2 out of 5 stars

    Very Disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very disappointed with this set. The backlighting is very bad. It has flashlighting at all four corners. It is fine in bright rooms with bright scenes, but when the room lighting gets darker or the scene on the screen gets darker, the flashlighting in the corners is very pronounced. I should have returned it, but I was tired of the hassle as this set replaced a prior Samsung TV that had the panel replaced 3 separate times, and Samsung finally just replaced the whole set on the fourth time. I will give Samsung kudos for trying to make it right, but based on the last two Samsung TVs, I will never by another Samsung.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Q-60 wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy Kruse was great to work with and would recommend any one even remotely interested in upgrading their system to call him. Sonny and Kevin answered all the questions about the install we had with no hesitation.

    I would recommend this to a friend