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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.8 out of 5 stars with 590 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 82" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality as amazing and the colors as sharp. They appreciate the large screen and find the TV easy to set up. However, some find the TV to be heavy and expensive, and a few dislike the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 590 reviews
  • Rated 5 out of 5 stars

    Excellent appliances and the TV is the best ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliances and tv. Will purchase again from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The T.V. is working great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfaction with this buy! Totally worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would buy any time easy to use, very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K HD TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy Associates. Very helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and it has Apple TV included with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any other products except samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv that enhances the viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff and very good quality. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new TV. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably astonishing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful buying and viewing experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, unsure @ setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is everything we expected. Had initial problems with setup necessitating second call. Still not sure as sound seems intermittent??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice so far with Best Buy. We love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV for viewing regular shows. Does not work well with fast action scenes as screen get blurred from pixelation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine , great technology. But the service of bestbuy provided by third party is not recommended .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv but, no auxiliary imput

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the only thing I just didn't like is that there's no auxillary imput. Other than that is a great tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great view, love the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for all my sports and movies, makes you feel like you are at the movies while at home. The 4K is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Bright pictures so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is satisfactory. I love it. Qualify and bright pictures.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cento,

      Thank you for sharing your feedback with us.
      You have rated the Q60R TV 3-Star, despite your expression of a satisfying experience.

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      To optimize your product experience, we encourage you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/
      The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great Picture

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs have been great except for sound quality. Loudest is not very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to buy a bigger tv and i got it this is big

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV It's great the gaming on it it looks great haven't had a problem.

    I would recommend this to a friend