Customer Ratings & Reviews
- Model:
- QN82Q60RAFXZA
- SKU:
- 6331772
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 82" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality as amazing and the colors as sharp. They appreciate the large screen and find the TV easy to set up. However, some find the TV to be heavy and expensive, and a few dislike the remote control.
This summary was generated by AI based on customer reviews.
Good TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV. Bixby is somewhat sensitive so I had to deactivate it.
I would recommend this to a friendBeautiful screen color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome size and beautiful screen color! I would definitely recommend to others.
I would recommend this to a friendgreat product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item, I like it high quality and excellent performance
I would recommend this to a friendGreat tv with the hdr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always liked Samsung TVs and this one does not disappoint !!
I would recommend this to a friendGREAT PICTURE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GLAD I GOT THIS TV EVERYTHING SAID ABOUT THIS TV WAS TRUE ESPECIALLY APPS ETC
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit slow when changing screens but overall good value for the proce
I would recommend this to a friendThe tv is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to watch big tv ,82 led w60 my family love it
I would recommend this to a friendGreat for family night.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new favorite place to watch Sunday football is at home.
I would recommend this to a friendUnwatchable picture. Fluttering picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase date and warranty coverage began 2/21/20 while it sat in a warehouse until delivered and installed in my house on March 9. Install went well, TV was demonstrated using YouTube. Features and operation were thoroughly gone through before reps left. Next day, used TV with cable source and TV was unwatchable. Every several seconds bottom of picture fluttered to the top constantly. Swapped out two other cable boxes, same issue. Install was too tight to swap out HDMI cable. Called installer, no reply for 7 days so Geek Squad was contacted. Service appt scheduled. New rep called night before indicating that he would not come to do the "INSTALLATION" (rather than to service/replace the TV), due to new BB virus policy prohibiting entry into cust homes. Now I have an unusable warranty for an undetermined period and a $3600 bill now due for an unwatchable TV. Made minimum payment and will request interest waiver until problem is resolved.
No, I would not recommend this to a friendGreat Picture Color But...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine had a fatal internal error with the software so I was told by Samsung rep to return it. Best Buy easily returned the item and I purchased the Q70 instead. No problems since.
I would recommend this to a friendBrand response from Samsung
Posted .WhiteWalker,
Thank you for sharing your review. I am very sorry that issues developed that caused you to return the Q60R TV.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you have any questions or need assistance with your Q70R TV, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thank you for choosing Samsung, and I hope you will find continuous enjoyment with your new QLED 4K TV.
- Samsung Ambassador
- Pros mentioned:Picture quality
Returned for Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt care for the cost cutting in the Q60 after comparing to the Sony 850 Happy with the Sony and the slightly bigger screen
No, I would not recommend this to a friend Samsung 82” TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall TV is great except for Airplay with an Apple phone, it won’t even allow you to mirror the phone
I would recommend this to a friendPopping noises??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does anybody else have loud popping noises when turned on then very loud ones once it’s off for awhile??
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not as clear as what I thought Is not as clear as what I thought
No, I would not recommend this to a friendFlashlighting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it one day and am very disappointed with having 3 big areas of flashlighting, When watching 4k dark scenes it becomes very pronounced. Can't help but notice them. Am going to try and see if I can get an exchange/return/refund.
No, I would not recommend this to a friendNot so good as an open box
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The corners showed white spots not allowing true black color to be displayed. This was an open box item, and due to the size I can only assume that it happened during handling.
I would recommend this to a friend$3000 Lemon still doesn't make good lemonade.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken right out the box. Problem with the tv turning on then resetting itself on and off on and off on and off on and off... Took it back and bought an LG.
No, I would not recommend this to a friendPoor with out the remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The manager haven't call back yet about the remote that goes with the TV and it still going to demo every time I turn the TV on
No, I would not recommend this to a friendNot me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t purchase this but obviously someone using my info did. Hopefully this doesn’t come on me monetarily.
No, I would not recommend this to a friendBEWARE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG THEY WILL NOT BACK THEIR PRODUCT NOR WILL BEST BUY!!!!!! BEWARE!!!!!
No, I would not recommend this to a friend