Customer Ratings & Reviews
- Model:
- QN82Q60RAFXZA
- SKU:
- 6331772
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 82" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality as amazing and the colors as sharp. They appreciate the large screen and find the TV easy to set up. However, some find the TV to be heavy and expensive, and a few dislike the remote control.
This summary was generated by AI based on customer reviews.
Should not of bought it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble with turning on and off. Even told the installer. Did not bother to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rose:
I am very sorry to see that you are experiencing on-off issues with the TV.
So that we can better troubleshoot this, please reach out to Samsung TV Support.
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for bringing this concern to our attention. We hope to hear from you.
Died within 1 week.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so exited to get this. Worked great. For a week. Then it went haywire.
No, I would not recommend this to a friendNo goog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I didn't like it the picture quality not good
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great TV for last 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV since 2019 and it still looks great, thinking about upgrading soon, wish there was a trade in process for TVs :)
I would recommend this to a friend - Pros mentioned:Picture quality
It was a great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was perfect. Nice and big. Fit perfectly om my living room wall. Four years later there is this black spot on the screen. Its on the right side of the screen and its noticeable. You can still the tv but that black spot doesnt go away. Warranty expired so in order to fix it they will charge a hefty amt. My advice, purchase the extended warranty. It will be cheaper to purchase a new tv instead of repairing it.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the TV, awesome picture quality and HDR10.. Connected my XBOX for ideal gaming experience.. Great price and come with Free mounting service.
I would recommend this to a friend - Pros mentioned:Picture quality
82” Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been working great up to today. The picture is great and the sound is great. Very crisp picture and sound.
I would recommend this to a friend Horrible, don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, had this EXPENSIVE tv for about two yrs and it doesn't turn on. 1000$ to fix. I'll pass, i'm never buying Samsung again. Read on reddit that this is an on going issue and Samsung isn't doing anything about it. GARBAGE TV
No, I would not recommend this to a friendGood TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TV will randomly kick you off of the internet and restart
I would recommend this to a friendPanel went out after 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 3 years ago and the panel went out. For $2500 I was expecting a little more durability.
No, I would not recommend this to a friend