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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 120 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality and refresh rate. However, some customers have expressed concerns regarding the TV's durability, with reports of the product failing within a few weeks of use. Additionally, some customers feel the brightness is inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 120 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    83 s90d samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and sound. Definitly recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Probably better to mount flush against the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great picture and quality highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomeness TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. Samsung is the way to go. Image is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung won’t disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! User friendly and easy to navigate around in the home Home Screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a beautiful picture! The colors are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The clarity is superb and the brightness is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV based on value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states, for the value of this tv I believe it may be best in its class. If I could I would put one of these in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV thus far. Installation was flawless really appreciate that

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    not the TV fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but price went down $500 day afyter i bought it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeorgeZ,

      Please know you are leaving a review and 3-star rating for the S90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice with a much brighter picture then my sony has, nice colors and very sharp lines, great television and takes up my whole wall, awesome,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV and Apple Watch purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Samsung 83’ on a flash sale and absolutely had the best service. Wasn’t pushed to buy something I didn’t want and very patient with all the questions I had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to exchange TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great in the exchange. Not only was the first TV warped so was the 2nd one. Delivery team was going to check with Samsung but still have not heard back. It has to be a defective batch of 83 inch TV’s. Hopefully Samsung will figure out and replace with one thats not warped.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Indigo,

      We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Good and Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung OLED was did not offer even remotely good picture quality in HD or mixed use low resolution upscale use. Samsung is known for a lagging picture processing time. Meaning a lower resolution channel good not be effectively upscaled . I spent days anaylzing, reading Tecspecs. I did learn that the Samsung 83 inch OLED uses a WOLED display on the 83 inch. Not told to me when i purchased. I chose to return the set for an 85” Sony Series 9 miniLED which is spectacular. A little more money but an absolute hands down better picture for all reslution use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maxes,

      It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    3 weeks and died

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 weeks and it stop working waiting for a repair I am trying to see if they will exchange it Bring out a new one and take the one that stoped Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DeborahR,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Paid 3k plus for a tv that quit working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv stopped working yesterday and it's not even 2 years old. Our TV won't turn on after troubleshooting. Now I have to wait for 12 days to get it repaired by best but technician. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping Samsung sees this and steps up for a long-time fan disappointed but still hopeful! Tv stopped working just over a year after purchase. Totally stinks . Unsure I’ll be buying Samsung again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv has good qualities and awesome. I enjoy it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV installed by Geek Squad bery be profesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very nice incredible and very beautiful I loved

    I would recommend this to a friend
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