Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The image features a large Samsung OLED television screen with a vibrant green background. The screen is prominently displayed in the foreground, capturing the viewer's attention. The Samsung logo is visible on the top left corner of the screen, emphasizing the brand's presence. The television screen is likely showcasing a visually appealing scene or content, highlighting the capabilities of the OLED technology.
  • The image features a large Samsung OLED television, which is known for its high-quality display and vibrant colors. The TV is prominently displayed in the image, showcasing its impressive size and resolution. The Samsung OLED TV is a popular choice for those looking for a high-quality entertainment experience at home.
  • The image features a large Samsung OLED television screen, which is an ultra-high-definition display. The screen is prominently displayed in the image, showcasing its impressive size and resolution. The Samsung OLED television is a top-of-the-line product, known for its vibrant colors, deep blacks, and excellent contrast. This television is designed to provide an immersive viewing experience for users, making it a popular choice for entertainment and gaming enthusiasts.
  • Alt View 15. Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV - Graphite Black.
  • Alt View 13. Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV - Graphite Black.
  • The text on the image reads: USB (5V 0.5A) USB (HDD 5V1A) HDMI 4 3 (eARC) HDMI E 2 MA 1 Manufactured Laboratories controlled under 1H equL ae Dolby.Do underlicensing by zense. Dalby trademaris ls and diect C-elduotsn. Laboratorias Dolby. Images are simulated and for illustration purposes only. No C LAN EX-LINK ANT.
  • Model: 83" S90D OLED What's in the box: 72.9" W TV, Power Cable, User Manual, SolarCell RemoteTM (TM2360E), 41.8" H x 44.6" H x 82.5" 1.25 - 1.8" D x 14.1" D x 14.4" W x EC/AB x DE x MTFR Dimensions: 72.9 x 41.8 x 1.8 (TV Without Stand) / 72.9 x 44.6 x 14.1 (TV With Stand) SAMSUNG Stand Footprint: 14.4 x 12.8 x 14.1 Features and specifications subject to change.
  • OLED Technology Discover details you've been missing - even in dark and light scenes.
  • OLED HDR+ Enjoy powerful brightness and rich contrast.
  • Motion Xcelerator Turbo+ is a feature that allows users to play games and content with ultra-smooth motion and virtually no lag or blur. It is sometimes referred to as Motion Xcelerator 144Hz. This feature provides an enhanced gaming experience by reducing motion blur and providing a smoother, more responsive experience.
  • Real Depth Enhancer Experience depth and dimension on screen just like you do in real life.
  • The image features a woman running in a grassy field, with a mountain in the background. The scene is described as a 4K resolution image, which has been upscaled using an AI processor. The image is advertising the capabilities of the Samsung NQ4 Al Gen2 Processor, which can transform content instantly to incredibly sharp 4K resolution. The advertisement emphasizes that the processor utilizes AI-based formulas to achieve this high-quality upscaling.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Which Samsung OLED TV is right for me? video 2 minutes 49 seconds
  • Buying Guide: Samsung Q-Symphony video 2 minutes 24 seconds
  • 5 Reasons to Check Out Samsung AI TVs video 0 minutes 59 seconds
  • Automatically Customized Picture Settings with Samsung AI TVs video 0 minutes 59 seconds
  • AI Sound Optimization with Samsung AI TVs video 0 minutes 56 seconds
  • Enhance Your Picture with Samsung AI TVs video 0 minutes 55 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 83” Class S90D Series OLED 4K UHD Smart Tizen TV (2024)

Model:
QN83S90DAEXZA
SKU:
6578064

Customer reviews

Rating 4.2 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality and refresh rate. However, some customers have expressed concerns regarding the TV's durability, with reports of the product failing within a few weeks of use. Additionally, some customers feel the brightness is inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews

  • Great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV thus far. Installation was flawless really appreciate that

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Would probably not buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than basically needing a doctoral degree to set it up (no instructions come with it, and online manuals were basically useless), it does have a really good picture. Terrible glare though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Steveb,

      Thank you for sharing your user experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the S90D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support

      Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Best TV based on value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states, for the value of this tv I believe it may be best in its class. If I could I would put one of these in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great picture!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a beautiful picture! The colors are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Amazing TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The clarity is superb and the brightness is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    not the TV fault

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but price went down $500 day afyter i bought it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeorgeZ,

      Please know you are leaving a review and 3-star rating for the S90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Awesome tv

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice with a much brighter picture then my sony has, nice colors and very sharp lines, great television and takes up my whole wall, awesome,

    I would recommend this to a friend

  • Samsung TV and Apple Watch purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Samsung 83’ on a flash sale and absolutely had the best service. Wasn’t pushed to buy something I didn’t want and very patient with all the questions I had.

    I would recommend this to a friend

  • Had to exchange TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was great in the exchange. Not only was the first TV warped so was the 2nd one. Delivery team was going to check with Samsung but still have not heard back. It has to be a defective batch of 83 inch TV’s. Hopefully Samsung will figure out and replace with one thats not warped.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Indigo,

      We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Good and Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung OLED was did not offer even remotely good picture quality in HD or mixed use low resolution upscale use. Samsung is known for a lagging picture processing time. Meaning a lower resolution channel good not be effectively upscaled . I spent days anaylzing, reading Tecspecs. I did learn that the Samsung 83 inch OLED uses a WOLED display on the 83 inch. Not told to me when i purchased. I chose to return the set for an 85” Sony Series 9 miniLED which is spectacular. A little more money but an absolute hands down better picture for all reslution use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maxes,

      It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • na

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv has good qualities and awesome. I enjoy it a lot

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    3 weeks and died

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 weeks and it stop working waiting for a repair I am trying to see if they will exchange it Bring out a new one and take the one that stoped Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DeborahR,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV installed by Geek Squad bery be profesional

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very nice incredible and very beautiful I loved

    I would recommend this to a friend

  • Perfec pic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast and beautiful screen .. i like all of the brand

    I would recommend this to a friend

  • tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV buying experience was excellant Great doing business

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Product no good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and already need a repair dont buy Samsung . Stick with Sony

    No, I would not recommend this to a friend

  • Could've been been Great but received damaged

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on an open box television but unfortunately it was damaged on delivery. Besides that bestbuy was Great trying to find me another similar deal but was unsuccessful. I would like to give Thanks to Clem & Dakota for trying their best to get me a replacement, but I told them I will wait for black Friday.

    I would recommend this to a friend

  • Install was perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Geek squad was amazing that you have a great job

    I would recommend this to a friend

  • title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets expectations,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
Page 5, Showing 81-100 of 113 reviews
Sponsored

People also viewed

  • Samsung - 85” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
  • Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
    Your price for this item is $1,799.99
    The comparable value for this item is $1,999.99
  • Samsung - 77” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
    Black Friday Deal
    Your price for this item is $1,999.99
  • Samsung - 83” Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
    Black Friday Deal
    Your price for this item is $3,299.99
  • Samsung - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)