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Customer Ratings & Reviews

Your price for this item is $4,999.99
The comparable value price is $6,499.99

Customer reviews

Rating 4.1 out of 5 stars with 18 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 3 out of 5 stars

    A bug in the software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel is nice, love the no reflection in a bright-room, but the colors got a bug that it destroys and crushes all the colors and black levels and the TV has to be reset to fix this issue, lastest software, not acceptable for any TV but at this price range is a disaster. I'm returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ArmenuhiA,

      We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    2 defective TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red dots everywhere after 1 month. They replaced it, green dots everywhere. Exchanged for LG… we will see…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Joey,

      We're sorry to hear that your experience with the S95F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture has to many pixels and color us to redish and to strong.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SouhailJ,

      We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Fantastic Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many windows in our TV room and we don't have to close blinds to have an awesome TV watching experience. I still close blinds for a good movie (not a movie experience unless the room is dark) but for regular shows it's no big deal with the blinds open. I was skeptical because of the price but now I am glad we took the plunge. TV watching at a new level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some issues, but in the end great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV i got, turned off by itself every few minutes. BestBuy Replaced for free and new TV works great. Colors are great. Everything seems to work as it should.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EmilZ,

      We appreciate you sharing the issues you initially experienced with Samsung’s S95F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.

      If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Love This TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung mainly for the anti-reflective screen, but the colors are so much more vivid than my old LG. Only downside so far is a strange one. When I first set the tv up it recognized my PS5 right away, and then just yesterday it didn’t, and I can’t add it back on because the PlayStation is the only company that the tv doesn’t know.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawn,

      Thank you for your review! We’re glad to hear the S95F OLED is delivering the vibrant color you were looking for. If your PS5 appears as a blank source (such as HDMI3), try enabling Input Signal Plus: press your remote’s Quick Settings key > All Settings > General & Privacy > External Device Manager > switch on Input Signal Plus for the HDMI port your PS5 is connected to.

      We also recommend checking that your TV is updated to the latest firmware so you’ll have the newest performance enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      I hope this tip is helpful. If you have any questions, please call us at 1-800-SAMSUNG between 8AM - 12AM EST, seven days a week. You can also access LiveChat, manuals, software, and warranty info by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 83" 96 F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Poor documentation. I spent a lot of time with U Tube.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NeilF,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Samsung OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops the internet occasionally. Other than that the picture and sound output are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is better than I had anticipated and glare prevention is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. It is like being at the event in person. Unbelievable clarity. Must have for sporting events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice and bright in our family room that has multiple windows with a lot of sunshine with no glare on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful color and picture brightness, Lights do not reflect and distract from the output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv good pictures and great sound. Greats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 83”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the non-glare features and the depth of the black on the screen - great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television, I highly recommend this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dr. TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not deliver on the day they were supposed to. did their best to find another close date.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SergeiL,

      We appreciate your patience while waiting for your S95F TV. Once received, we hope you enjoy your new television. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. No glare at all even in a sun filled room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service! My tv is defective and I e been waiting 3 days for do Done to call back. Was told it would be replace. 6k+z Ready to stop payment! Need it replace this week by thrs!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LoriR,

      We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

      If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 115 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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