Customer Ratings & Reviews
- Model:
- UN85AU8000FXZA
- SKU:
- 6453026
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 85" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many appreciate the large screen size and find the color and brightness excellent. Positive comments also highlight the user-friendly remote and sleek design. However, some customers note the TV's significant weight as a drawback.
This summary was generated by AI based on customer reviews.
badbadtv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is not a good TV i am haveing proplems now, i will never buy another. ps. i have not had this tv two weeks and i am haveing trouble already
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesT,
I'm very sorry that you are having issues with your AU8000 TV. Please know we are here to help you and would love the chance to make this right. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Picture quality could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome size but picture quality could be better. Still an awesome tv to own.
I would recommend this to a friendBrand response from Samsung
Posted .Hi GA22,
Thank you for sharing your thoughts on the picture quality of your AU8000 TV. If the picture you are seeing out of the box is not to your liking, there are several picture settings you may want to try adjusting.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Been having trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been giving me problems since I have gotten it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AngelaS,
We appreciate your purchase and review of the AU8000 TV. Please give us the chance to make this right by calling us so we can better assist you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
85" Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv image is not as good as i thought it would be
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung 85" AU8000 and for sharing your review. Your details regarding the image quality of your TV are important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but I expected more….. Tv sound good and it’s worth the money
I would recommend this to a friendBrand response from Samsung
Posted .Hi Alcaraz5,
We appreciate you sharing your review of the Samsung AU8000. I am glad to hear you are enjoying the sound quality provided by your new Crystal UHD TV.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Love this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great , it’s huge !!!!!! Fantastic picture and sound , we have movie night and Super Bowl parties !!!!!
I would recommend this to a friend Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very horrible tv., horrible service, overall horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Efren,
Thank you for sharing the issues you are experiencing with your Samsung AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
85” Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to upgrade from the 70” I had. Great picture. Have it hooked up to a sound bar so not sure how the tv speakers are but I’m sure they do the job
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung - 85" Class 8000 Series LED 4K UHD Smart T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is beautiful. Great picture. Better thani expected,
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Installation made it simple. Great experience!
I would recommend this to a friend 85” Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was nice but led lights went out under 3 years of having it. Had to buy new one.
I would recommend this to a friendSound could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, but the sound could be better. My 70 inch Vizio had better sound than this 85 inch. Doesn't make sense. If you buy this, consider a sound bar/system.
I would recommend this to a friend85 Inch Samsung!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deals & professional service! I love my best by account & my rewards.
I would recommend this to a friendPresident
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good . I am happy with the purchase of my TV.
I would recommend this to a friend- Pros mentioned:Picture quality
very happy with our TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV! Fits perfectly in our Great Room! Picture is so clear! The purchase from the BB websiteand quick delivery to our home was exceptional! Hightly recommend BB and the products!
I would recommend this to a friend - Pros mentioned:Ease of use
Go Big!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price, easy install and makes game watching more enjoyable.
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and neatly delivered. Perfect color with good quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung! Awesome picture, awesome price.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good tv love the quality of the picture
I would recommend this to a friend Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 years of using this tv, the screen has started going dark in some areas.
No, I would not recommend this to a friend