Customer Ratings & Reviews
- Model:
- UN85AU8000FXZA
- SKU:
- 6453026
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 85" Class 8000 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many appreciate the large screen size and find the color and brightness excellent. Positive comments also highlight the user-friendly remote and sleek design. However, some customers note the TV's significant weight as a drawback.
This summary was generated by AI based on customer reviews.
Big TV for big games
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this TV twice. DO NOT HAVE IT DELIVERED. Go pick it up in person. Received damaged the first time.
I would recommend this to a friendOk TV, with one major flaw.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This particular model tends to have dark spots. Mine is no exception. All the open box models had a dark spot showing. Some spots were worse than others. If you can handle dark areas on the screen, then this TV will be great?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi wildbill,
Thank you for sharing the details regarding unusual dark spots on the screen with your new AU8000. Your feedback is important to us and will be shared with our product teams. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
conference room tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice tv, we needed as thin of a tv as possible and this was perfect.
I would recommend this to a friendSamsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV just blew out and stopped working a little after 2 years !
No, I would not recommend this to a friendOk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very big..ok for the price Sound quality could be louder for the price however
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We greatly value the details you provided in your review regarding the sound quality of your new AU8000 TV. Your TV features Object Tracking Sound Lite, which tracks the action with strategically placed dynamic speakers, and Adaptive Sound, which automatically adjusts audio to enhance everything from dialogue to music and sports.
You can select a Sound Mode that you prefer for a content type or your listening environment. Go to: Home > Settings > Sound > Sound Mode
You can also customize balance and equalizer settings by going to Home > Settings > Sound > Expert Settings
Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from, allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode.
You can also go to Settings > Picture > Expert Settings to manually fine-tune your image.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor