Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,329.99
Clearance
The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 196 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 85" Class AU7980 Crystal UHD Smart Tizen TV's picture quality as amazing and are very satisfied with its large screen. Many customers also appreciate its affordable price and easy setup. However, there are concerns about its durability and short lifespan, with some customers reporting issues within a year of purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 196 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” tv with Immaculate picture

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several Samsung tv’s and a few different sizes including an 82” tv, but this tv wins hands down.. The picture is awesome and you can easily change the picture according to your preference or to accommodate a well lit or dim room.. My only suggestion is to definitely purchase the Samsung surround sound system.. I love my tv so much I bought my daughter one as well for her new home..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super beautiful and very clear tv resolution. Glad I purchased this one. Sound is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Television, frustrating remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85” inch television. It’s beautiful and has great picture. Users can choose a streaming platform, e.g. Alexa, Google, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Just me

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself for Father’s Day Best tv I’ve ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. No issues. It has a Great picture and sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall GREAT clean pictures and sound… perfect size for movies..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85in Smart Tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and has awesome picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the best store in Florida I love it, everything works like should it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 75 inch samsung with this TV, it is absolutely wonderful.. I sit 10 feet from the screen, and coupled with a 5.1 surround sound system, it's like a personal theater. The interface is quick and simple to use, and the picture quality is great for such a low price point. Samsung has great products. The 75 inch tv I replaced it with was still working wonderfully, I actually sold it to a good friend, and he is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services at Best Buy has always been above reproach.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a big screen the colors and pixels are excellent. Not sure what kind of processor is in the TV but it feels as fast as a laptop when it loads applications. I want to buy another one, just smaller for my office. The install guys were fast and professional, got the job done in about 30mins.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs. This is my favorite so far. It’s big. The picture quality is awesome. We use an Apple TV and stream our services and couldn’t be happier with it. Mounting it to the wall was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely huge with brilliant colors ! A must have for movie lovers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV Takes up almost the entire wall after mounting. Great picture and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Samsung tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv so much! Crystal clear picture! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it, the sound and picture are great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV it is amazing the picture quality is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spontaneously broke after 1.5 years. Waste of $.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting a high quality product but instead it’s unusable after less than 2 years. Samsung knows their product is defunct because their warranty is only for a year. One day the screen went black. Geek Squad came to check it out and didn’t even charge us because it’s such a common occurrence for this TV. The part that required replacing was quoted to cost more than the actual TV. Save your money and buy a regular LED TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85’’ Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great quality, I recommend a tv this size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two years and it’s out!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for two years just out of the extended warranty by two months and have a black Screen 16 inches across the right screen. Husband and I work long hours so this TV does not have extended hours watching television VERY DISAPPOINTED

    No, I would not recommend this to a friend
Sponsored