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Customer reviews

Rating 4.7 out of 5 stars with 1569 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, large screen size, and reasonable price. Many customers are very happy with the TV's performance and find it to be a great value for the money. However, some customers have expressed concerns about the small remote control and the limited number of HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,569 reviews
  • Pros mentioned:
    Big screen, Easy setup

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we’ve had this beautiful monster for a few months now and I have zero regrets. It was a bit difficult for us to mount but only because of the corner location. It’s everything I had hoped it would be. Crips, clear, HUGE, cinematic and we purchased the really heavy duty mount from Best Buy that came out more than 36” so that we could span a corner. We have a Samsung surround system with sub, which I highly recommend as no tv really has the right sound depth to engross you in a really good movie. Some sort of soundbar (which we also purchased at Best Buy) is a must. This of course is a very prejudiced opinion as I have a home theatre in another area of my home and am pretty spoiled with great quality sound and movie experiences. I purchased this on sale and wasn’t even sure if it was going to be too large but once we had it inside the house there was no going back! Had it set up by Superbowl and totally pleased with the graphics, refresh, wi-if ease and so on. Highly recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Loving our Samsung TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv a few weeks ago as an upgrade to a smaller tv. The picture quality and color saturation are better than expected, given the price point. Set up and mounting the tv on our family room wall was straightforward, along with connecting to our Wi-Fi and streaming service. The speakers are not the greatest, but we connected the tv to our Samsung sound bar, so really not an issue for us. Overall, very pleased with our purchase. You can’t go wrong with Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    One of the Best of the Best from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television was a great buy price was a good deal as well . Picture quality was excellent the wall set up by a professional Tv wall installer made the whole thing worth it. My wife and I love our new Samsung 85” Television sound on the set is awesome worth every penny. Setting between my Samsung Big Stereo set makes the Bluetooth stereo sound on movies an sports like I’m at a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for the whole family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was anxious to see what a 85 inch TV would look like at home and saw this one was on sale. The delivery and set up went throgh withot a hitch. The picture is perfect, like being at the movies. The price was great could not ask for a better deal. I would definately redommend this TV to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi ports

    Rated 5 out of 5 stars

    Best 85" Samsung 4K Smart Tizen TV for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung CU8000 is one of the entry-level models in Samsung's 2023 lineup, replacing the Samsung AU8000 in North America. It's part of Samsung's Crystal UHD series of TVs, sitting just above the Samsung CU7000/CU7000D. It competes with other entry-level models like the Sony X80K/X80CK and LG UQ8000. It's a simple model that lacks features like variable refresh rate (VRR) and HDMI 2.1 support, except for on its 85-inch screen size. It uses Samsung's Crystal Processor 4K, first introduced in 2020 and designed to provide powerful 4K upscaling.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome. Its 85 inches, so its huge, was pretty cheap, like $1000. Im able to do payments on it, and i dont have a 2 or 3000 tv to compare it to so honestly, ignorance is bliss. But no issues with the tv. I love it. Ive been dreaming of a tv bigger than 40" for a long time. I appreciate best buy and progressive for helping me out <3

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Exactly what we were hoping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 85” CU7000 turned out to be exactly what we were hoping for. The picture quality is amazing, and the size is striking. Playing Mario Kart becomes a fully immersive experience! We’ve had the TV for a few weeks now, and we haven’t been disappointed once.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One great 85” T.V.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and clarity of this television makes you feel almost like you can reach out and touch things you see the color vibrance is awesome! Football has been taken to a whole nother level! Sound/speakers need to be reconsidered as I now need to purchase a sound bar package…..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect large living room tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size TV for large living room walls, picture quality is amazing, sound is great and campaign video games look incredible! Extremely satisfied with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop you have found your TV. No need to purchase anything else. The picture quality is amazing. Easy to set up, but does require two people to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Amazing Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a monster sized TV (almost too big honestly)! Picture is crisp, remote is easy, and the quality of the tv overall is superb. I have an OLED as well, and this tv is just as clear for everyday viewing for half the price for an extra 20”!

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Picture quality

    Rated 5 out of 5 stars

    Best tv ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! I have two other tvs of smaller sizes and this ones quality color and frame rate are wayy better than the other two. I’m sooo glad I decided to purchase this Samsung tv! I play my ps5 game on it every day and I’m obsessed with how big and beautiful the picture is. Buy it you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful. went from a 65 to 85 and it’s picture perfect. The price was great and what I got was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Not for wall mount in old homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy as heck. Our house is 124 years old and the lath and plaster walls prevent us from a wall mount, but we love it! Very clear vivid picture. Easy to manuver through apps.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung - 85” Class CU7000 Crystal UHD 4K Smart T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 85” Class CU7000 Crystal UHD 4K Smart Tizen TV It’s a Fantastic TV it’s huge love it ! So much color the picture is unbelievable sound is awesome I loved my 55” I put in my bedroom. But this words can’t describe how great it looks , geek squad did a great job installing it. On my wall I also signed up for the plus program it saved me a ton of money on the install and I also added the five year warranty on this big boy. We will definitely get a lot of years and use out of this Tv So glad I made this purchase. All we need to do now is get the kit to put the cords in the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV Experience With Fair Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV provides very good experience; the picture quality is great and it's easy to be wall-mounted. However, the sound quality could be a lot better; may need to be complimented with an external sound system. The TV remote is equally not very intuitive (especially if you'e switching from another brand to this Samsung brand).

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good buy for the price.the quality is great. This was my dream tv a huge one like a cinema. I always watched movies and my children played there play station. We love it and we enjoy this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Samsung 85" UHD 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this new Samsung 85" Crystal UHD 4K Smart TV. The TV offers a beautiful large picturesque view that rivals the large viewing experience in a theater in your house. Picture quality is amazing for videos in 4K especially, but noticeable difference in pixelation at lower resolution at times (e.g. older YouTube videos). I love the Smart TV feature and remote, easy to navigate to the various streaming apps (YouTube, Netflix) and access those. Great TV overall and also purchased the add-on installation by BestBuy which was worth it (quick and easy installation on my wall)!

    I would recommend this to a friend
  • Pros mentioned:
    Big screen, Picture quality

    Rated 5 out of 5 stars

    85 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The size is perfect for our larger living room. Picture quality is good and the sound bar was bought individually and provides great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    85" Samsung-BEST deal for large high-quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. Easy set up, interactive UI that's well designed, picture quality for price is beyond my high expectations. Highly recommend via Best Buy

    I would recommend this to a friend
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