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Customer Ratings & Reviews

Your price for this item is $219.99
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Customer reviews

Rating 4.7 out of 5 stars with 1628 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,628 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Title: Impressive Visuals and Immersive Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of experiencing the Samsung 85-Inch TV, and I must say, it left me thoroughly impressed. This massive television offers a visual feast that truly transforms the way you watch movies, play games, or enjoy any content. The first thing that caught my attention was the sheer size of the screen. At 85 inches, the display is grand and captivating, pulling you into a world of vibrant colors and stunning details. Whether you're watching a nature documentary or a thrilling action movie, the larger-than-life visuals create a truly immersive experience. One of the standout features of this TV is its picture quality. The 4K Ultra HD resolution ensures crystal-clear images with exceptional clarity, sharpness, and depth. The colors are vivid and lifelike, thanks to Samsung's Quantum Dot technology, which enhances color accuracy and contrast. Blacks are deep and rich, while whites are bright and well-defined, resulting in an impressive level of contrast. The HDR (High Dynamic Range) support further elevates the viewing experience by delivering a wider range of colors and luminosity, making the images appear more realistic and dynamic. Whether it's bright daylight scenes or dark, atmospheric moments, the TV handles them all with finesse, ensuring every detail is rendered beautifully. Another aspect that impressed me was the TV's smart features and user interface. Samsung's Tizen operating system offers a seamless and intuitive interface, allowing easy navigation through various apps and settings. The built-in apps like Netflix, Hulu, and YouTube provide access to a vast library of content, and the TV's powerful processor handles multitasking effortlessly. The sound quality of the Samsung 85-Inch TV is equally remarkable. The built-in speakers deliver clear and immersive audio, enhancing the overall viewing experience. However, for a more cinematic sound, I would recommend pairing the TV with a dedicated sound system or soundbar. Design-wise, the Samsung 85-Inch TV exudes elegance and sophistication. The slim bezels and sleek profile make it a visually appealing centerpiece for any living room or entertainment area. Additionally, the One Connect Box, which houses the ports and connections, keeps the clutter to a minimum by allowing a single cable connection to the TV. In conclusion, the Samsung 85-Inch TV is a true marvel in the world of home entertainment. With its breathtaking visuals, excellent picture quality, smart features, and sleek design, it sets a new standard for immersive viewing experiences. If you're looking to take your home theater setup to the next level, this TV is a worthy investment that will leave you thoroughly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cu7000 85’’ is a great tv from the size to the 4K video quality. When watching movies, the 85” screen makes the tv perfect if you want to feel immersed inside your programs and movies. The only problem is there is no voice assistant or voice activated remote. If that’s not issue then this tv is perfect to create your home entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 85 inch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is clear. Price is good for size of tv. Very user friendly. Samsung is the way to go for TVs

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Big Screen Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first TV was defective but Best Buy Team came through with a replacement TV the following week. The Geek Squad were awesome, very professional and helpful. The Techs were knowledgeable and thorough. TV quality is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung UHD 85 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge. The picture quality is amazung. Fantastic for watch your favorite movies or the big game. Easy to setup. The sound quality even before adding speakers is really good, better than most TVs. The refresh rate is impressive which to be honest I wasn't expecting. Samsung is a really good TV, and the price made it even harder to pass up. You won't be disappointed with this TV. I would choose this even over the "higher quality" TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is super big perfect for my living room. So happy that I made the purchase it. I had a 75 inch Samsung before this one. I only had it for 3 years. I upgraded because I gave the tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For for a queen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely thrilled about my purchase. I love it. This is my second major purchase from Best Buy in two years. I have no plans to go elsewhere. Bedroom for for a queen. Football season will be as of I was there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love our Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new 85" Samsung TV! The 2023 version delivers an amazing viewing experience—crystal-clear picture, vibrant colors, and impressive sound quality right out of the box. Whether we’re watching movies, streaming shows, or just enjoying family time, it truly feels like a home theater. The sleek design looks great in our space, and the smart features are super easy to use. Samsung really knocked it out of the park with this one. Highly recommend it to anyone looking for a big-screen upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Samsung smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and excellent price. It’s easy set up and comes with a lot of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome..tv...very big love the images and the size can not complain for the choice i took especially on a black friday event were everything is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect very crystal clear , tv was extremely heavy when I first got it plus now it’s on the wall were it needs to be

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The Samsung 85” TV delivers an impressive viewing experience with its expansive screen and vibrant colors. The picture quality is stunning, providing sharp details and deep contrasts. The smart features are user-friendly, offering a variety of streaming options. However, the sound quality might benefit from external speakers for a more immersive audio experience.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked: The picture quality is impressive for the price: 4K resolution, up-scaled content with the Crystal Processor, PurColor, and Mega Contrast features help make shows and movies look sharp and vibrant. Samsung Image +2 AVLGEAR +2 Setup and installation were smooth. The design is slim and sleek, the size is great for immersive viewing, and the hardware features like 3 HDMI ports, eARC support, and built-in WiFi/Bluetooth are convenient. Samsung Image It does what I need it to do: I use it for watching movies, streaming, and regular TV, and it handles all of that without hiccups. What I didn’t like: The built-in smart platform (based on Tizen) isn’t the most intuitive or user-friendly in my experience—navigation and app support feel a bit clunky compared to other streaming platforms. Because of that, I chose to plug in a separate streaming device (Fire Stick) to bypass the usability of the built-in interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    85 inch Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good price, easy to use. Recommend adding sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for movies and shows. Gaming I just do it on a PC, so I really don’t need the bells and whistles. You won’t regret it. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Tv size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, Awesome price, very easy to set up and program

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Tv size

    Rated 5 out of 5 stars

    Really good tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really nice good price for the quality. The size is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Product at Best Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is way better than the expectations. The only issue is not able to use the Amazon Alexa. The dynamic colors are brilliant. The sound quality is equally good. Best value for money for a 85'' TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Terrific view, amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my Samsung 85" cu7000 tv. It's the perfect size in my basement for our family time. Every weekend our family get togethers are amazing. We usually watch 2 to 3 movies at a time. The TV has great colors, the size is amazing , and love everything about it. I would really recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is wonderful for pictures, movies and especially games and it just fits in our household, so wonderful. I’m really happy with this purchase.

    I would recommend this to a friend