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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and value for its price. Many appreciate the large screen size and vibrant colors, while some found the remote control could be improved and the volume could be louder. Positive feedback frequently highlighted the smart features and overall ease of setup. However, a few users noted the TV's weight as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,629 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my new TV purchase. The picture quality is outstanding, and the sound is impressive. The user interface is intuitive, making it a pleasure to navigate. Overall, a fantastic addition to my entertainment setup. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV was delivered damaged but Best Buy quickly sent out a replacement which has been great. I love the size and quality of the picture. The delivery guys were outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SS 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase of this beautiful 85" TV. It has very good high quality picture that takes a bit to get used to since its so huge. All i have to say is all the rest if ny family is jealous. And they want me to host SuperBowl haha.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. Large and inexpensive. The image is very good. Of the minuses, the backlight is direct lit (it’s better, of course, to take a full array). And also the lack of voice search. But overall the TV is excellent for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Experience With Fair Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV provides very good experience; the picture quality is great and it's easy to be wall-mounted. However, the sound quality could be a lot better; may need to be complimented with an external sound system. The TV remote is equally not very intuitive (especially if you'e switching from another brand to this Samsung brand).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect large living room tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size TV for large living room walls, picture quality is amazing, sound is great and campaign video games look incredible! Extremely satisfied with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    75" Samsung cu7000 85" tv sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy, never had any TV with impressive sound, a shame it comes from the back of the TV like a cheaper model. The picture is smooth and with the sound its great for games and movies. The TV has been periodically glitching, freezing, and kind of spazzing out on a few occasions, I'm hoping there will be updates to fix those issues in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85in TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Own Personal TV bcuz it’s not shared…It’s in my bedroom! I Love It!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, good vibes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is great and the size is even better. I truly enjoy sitting back and putting on something in the TV and just relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Black Friday purchase to date

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought and installed my TV it is the center of attraction in my living room and I love watching it daily. The graphics is amazing and the sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had this tv for about a year and it is amazing! Its looks really great and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommended this tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv pictures and colors are so nice and vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV ever, Good definition, amazing song, I love everything. I use for watching movies and series and my son use for play video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our tv ! It’s great and exactly what we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so good and the size is amazing i really recommend this product to everyone i don’t have none of doubts about it if i have the chance of needing a new tv i would get this same product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was absolutely worth it! The colors are great! I know it’s not the top of the line in its category but for sure you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful. went from a 65 to 85 and it’s picture perfect. The price was great and what I got was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's beautiful to sit and watch television, the screen is super large, it has all the necessary quality and I can have the applications that I always wanted to have that other Smart TVs generally don't have

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv Samsung -Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the 85 inch Samsung online from Best Buy in Santa Rosa ! Fast and easy pick up and they loaded it my truck ! Very helpful and prompt! The TV was easy to set up and has a beautiful Picture ! Thank you !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV….very good quality at a good price! Geek squad was very professional and helped mark the walls in my house so I could mount all my other TV’s at no extra charge.

    I would recommend this to a friend
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