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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 340 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 340 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Absolutely amazing huge screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this Samsung 85” TV and the experience has been incredible. The picture quality is incredibly sharp, the colors are vibrant, and the deep blacks make watching movies or shows feel like being in a theater. The size is perfect for my living room it really fills the space and draws you into every scene. The built-in sound is decent for everyday use, though I’d recommend a soundbar for a full home theater experience. Samsung’s interface is intuitive and fast, and streaming apps run smoothly. Overall, if you’re looking for a massive screen with excellent picture quality, this Samsung will not disappoint. Totally worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality technician

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 85” DU6950 Crystal UHD 4K Smart TV (2024) is a great gift choice if you want a massive screen with solid performance at a fair price. It delivers sharp 4K picture quality, smooth motion, and responsive performance for gaming or streaming, all powered by Samsung’s reliable Tizen smart platform. While the built-in speakers are just average and the remote can feel small, pairing it with a soundbar easily solves the audio issue. It doesn’t offer high-end features like Dolby Vision or OLED-level contrast, but for its size and value, it’s an impressive centerpiece for any living room—definitely a win for anyone receiving it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture with even better economic price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has it all. The picture so clear, you can see the face wrinkles and goosebumps. The 4k resolution makes you feel like you’re there. The slim size of the tv makes the weight light and not an eye sore on the wall. The price was unbeatable and was definitely worth it. Economically and entertainingly makes sense. Definitely buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture! I put the tv in my livingroom and it's beautiful. Don't care for the audio, however I hooked up a soundbar and now it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go big or go home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 65’ tv but I decided since we got a new house we should upgrade. 85’ was totally perfect, the clarity is sharp and the size of course it fantastic. Only thing I wish is these tv had better sound from them. A soundbar is a must

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85" Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the tv. The picture is so crisp and vibrant. There have been a couple of times the sound would go in and out. I found the connection in the back was loose so hopefully we won't have that issue again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Pic Quality Decent, sound output SubPar had to add my Curved Soundbar as Source Via Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this TV…The picture is clear & crisp. It is not extremely heavy so easy to lift & place.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, nice Tv and the size is amazing. I love the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love our new 85” Samsung from Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 85” Samsung purchase. We absolutely love this television for its amazing sound and color. It is the showpiece for our newly renovated basement apartment. We are so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv not the best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture is very nice, delivery was flawless, delivery team were very friendly and professional. The only downfall is the tv speakers which I already knew would be sub par to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice purchase experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and great deal .Been looking for 85 inches TV in many places and so far Best Buy has the best deal .TV quality is always good and we are very happy about it .My purchase experience with Best Buy is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Need a spud bar with this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good but the sound quality is terrible. If you buy this tv you need a sound system to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A song for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it . Good , nice pictures and vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. The sound is sub par but I bought a sound bar to accomidate that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, love the size ,picture quality Great, sound quality just okay as most flat screens are. Have a very sunny room no problem with the TV picture, perfect in bright Sun.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent,delivery was smooth I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv shows very clear we love it watch it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Clear Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! This TV was super easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv everything good sound and picture was perfect

    I would recommend this to a friend
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