Customer Ratings & Reviews
- Model:
- UN85DU6950FXZA
- SKU:
- 6606916
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv everything good sound and picture was perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great picture. Everything I was looking for at a great price.
I would recommend this to a friend - Pros mentioned:Picture quality
jeremy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we really enjoyed the clarity, and the sound of this TV. It is a great focus of our living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great picture great price what more is there to ask! Oh gaming though tv yes also included!
I would recommend this to a friend - Pros mentioned:Picture quality
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound quality. When my other tv’s in the future goes out I will buy another one from Bestbuy.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 85’ TV crystal series UHD smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my 85’ Samsung TV fit perfect in my mancave.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and this one didn’t disappoint the color looks so vibrant it’s almost unreal
I would recommend this to a friend - Pros mentioned:Picture quality
85” Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV!! It’s like a theater in my bedroom! I’ve always had SAMSUNG TV. Always will !!
I would recommend this to a friend - Pros mentioned:Picture quality
85 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love our new 85 inch Samsung TV. The picture quality is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pictures Sounds excellent Would definitely purchase again Got great deal
I would recommend this to a friend - Pros mentioned:Picture quality
samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, clear picture, highly recommended!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really nice. Picture is good and love that it’s a smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this tv! Great for watching sports and shows!
I would recommend this to a friend - Pros mentioned:Customer service
The Best Evet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Tv!!And my experience with customer service was Excellent I love Best Buy!!!!
I would recommend this to a friend Unhappy with my Samsung 85 inch 4K TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My recently purchased Samsung 85 inch TV has been a disappointment. The system crashes two or three times a day prompting me to restart my TV. Another problem is the picture quality is poor on broadcast less than 4K or 1080i. I have contacted Samsung support regarding my system crashes, and I've gone through their recommended steps to remedy the problem, to no success.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RedRyder85,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Sound is not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV is great but the sound quality can use some improvement. Its a great deal for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv it doesn’t get any better , get your self one for love price !!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new TV. My son thinks it's his tv
I would recommend this to a friend - Pros mentioned:Picture quality
Screen Goes Black/Freezes Every Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture for a large screen. The speakers are laughably bad. It’s almost like they intentionally make them awful so that you have to buy a soundbar. However, my least favorite thing about it is that it randomly kicks you out of whatever you’re watching and freezes. We literally have to unplug the TV entirely and then turn it back on. This started happening a couple of weeks after we got it, and now it happens every single time we watch something. It’s so disappointing. On top of all of this, the first one we received had a huge crack in the screen on delivery and they had to send us an exchange. Just a nightmare experience. Do not even bother with this TV. It is a waste of time, money, and will leave you extremely unsatisfied.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevinH,
Thank you for letting us know about the issues you are having with your DU6950 TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good entertainment purchase for our children to spend a pleasant afternoon watching a movie
I would recommend this to a friend