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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 358 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 358 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. IN LOVE WITH THE QUALITY OF THIS TV. I WOULD RECOMMENED 100 %

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Clear video, poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear, however sound is less than desirable. Definitely need to connect to an external sound system. Menu navigation from the remote is clunky. We use it in our classrooms and finding the Source Input for quick changing is difficult.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kolbstergurl,

      Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality and menu navigation. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase, just one issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality but the only complaint is the speakers sound a little funky. We added a surround sound and its much better now. But overall, a good purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. Picture and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but the sound could be louder.. We have a soundbar hooked up to it for better sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was simple and user-friendly, and the smart features run smoothly without lag. For the price, you honestly get more than what you’d expect. I’m very happy with this purchase and would definitely recommend it to anyone looking for a reliable, high-quality flat screen TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and colors. The speakers leave something to be desired, but I read that in a review prior to purchase. May need to buy speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price for a huge TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A giant of a TV. Can't miss price point. A great addition to our family of Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great price. No complaints about this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Price!!! Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture and is very is to set up. It has all the apps i like and connects easy to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers an exceptional viewing experience at a more accessible price point, making it a top contender for anyone seeking a high-quality TV without breaking the bank. This review will delve into the B4's strengths, focusing on its picture quality, smart features, and overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to watch games and car race, also to play video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, sound, you name it. I love it! I would get another if I had to, my only issue was getting it up my stairs, if I go any bigger than this it's not going up my stairs lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great . I also like how easy you can connect to Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing on my living room wall great quality as well however I did attach a sound bar to it for better audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Purchased for my mother was shockingly surprised how nice it was and the quality of a $3000 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality television. Definitely worth the price. Setting up took some time but was well worth it. 10/10 recommend. Pair this with some sound bars or speakers and it’s a whole different experience of streaming and or gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent Midrange TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a decent low-mid range TV. Its not super but its good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The price is good, quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I think quality is better than LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and best picture quality...very good size for big room...

    I would recommend this to a friend
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