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Customer Ratings & Reviews

Model:
QN85Q60BAFXZA
SKU:
6502239
Your price for this item is $359.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the 85” Class Q60B QLED 4K Smart Tizen TV's picture quality, ease of use, and color accuracy. Many appreciate the TV's value for its price and the convenience of its remote control. Positive feedback also highlights the straightforward setup process and the large screen size. However, some users experienced slow app loading times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 383 reviews
  • Rated 4 out of 5 stars

    BEST TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SMART TV IS THE BEST . I RECOMMEND TO ALL THOSE WHO WANT TO PURCHASE SMART TV THIS YEAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does the job i game and watch movies in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent 5v for my home.........,..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and love it. Its good stuff. No regrets. Always on points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful image and very colorful full HD image....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the wall and total tech did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly wouldn’t recommend. The tv turns off randomly on it owns even though we turned off auto turn off and energy mode. The remote is entirely dead and we’ve only had it for less than two years

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product best pictures and quality... Samsung improves best technology than any brands like Sony .From now Samsung may go over ratings for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 85” Class Q60B QLED 4K Smart Tizen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service during purchase, delivery and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85 in h Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not as clear as I was expecting. Picture tends to jump at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love Samsung tv’s great bang for your buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Q60 b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture pixels on play back when recording otherwise is good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Samsung 83” tv and Samsung 85” AU 8000. Got this tv and the picture is incredible. Wife wasn’t happy until we turned it on. This TV is worth the money and we love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with the television and Samsung customer service support.. I was sold a lemon, right before my warranty ran out lines appeared on the screen.. no biggie they sent out an technician, an replaced the screen.. not more than 2 months same problem happens again.. they sent out another technician and screen.. at this point I’m a little annoyed but they replaced the screen so ok.. however, within 3 months of watching tv on the replacement screen another line appeared on my screen.. called the service team NO HELP .. saying your warranty ran out a week ago and my only options were to trade in the old tv and purchase a new tv… for over 1k or be stuck with a broke tv…like are you serious.. some help .. YOU guys sent out 2 janky screens to my home on 2 different occasions .now you want me to pay for your mistake...it’s really sad a case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Too sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing from any angle sharp pictures even during commercials and movement of items. Blue ray picture crazy sharp better that any other tv I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy but obviously you will need 2 people. The TV software was plug n play which made set up really easy. I don't have quite the clarity I wanted but over all, it was a great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely much larger than we expected. Photo quality makes you think you are looking at someone in person. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Purchase this again!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would definitely purchase this Television again! So pleased with the Size the Quality and that Fact that with Samsung we get many Free Channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    White clouds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 85in as a Christmas gift… picture is good but there are white clouds on all corners when there are dark or black screens

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VjB1,

      Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TV's, it's all I purchase! However, the sound quality is never really the best. But, the picture definitely makes up for the rest! Very Samsung loyal and this TV did not disappoint.

    I would recommend this to a friend