Customer Ratings & Reviews
- Model:
- QN85Q60DAFXZA
- SKU:
- 12181560
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly vibrant colors at an amazing price. Thank you Black Friday!!!
I would recommend this to a friend100 percent recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it has a wonderful picture. It’s huge and actually kinda thin
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great very good quality I would recommend it 100 %
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing tv. Great picture quality! This is the TV to buy!
I would recommend this to a friendA little Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.85 inch TV we bought is nice. The sales guy was good. Manager was not so great of the Springfield Or store. Had trouble with delivery so we rented a van to get our tv. Got a credit for the inconvenience from the Corporate office not the store manager so it all turned out alright. Next time we need an electronic ill probably go somewhere else
I would recommend this to a friendBrand response from Samsung
Posted .ShannonR,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended this Tv, great quality, easy installation, great sound
I would recommend this to a friendRoom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and installation, Picture as nice as advertised
I would recommend this to a friendSamsung never disappoints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price! Clear picture and sound. Samsung never disappoints
I would recommend this to a friendAmazing staff service and hospitality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very friendly and helped pack up this tv and recommended different options as to where to fit the tv and what kind of car I would need. Tv was in great condition specially for the price
I would recommend this to a friendNot as good as my previus samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the samsung ru8000 75” then “upgraded” to this but it was not really an upgrade exept in size. The colors are greater but the image quality brightness and motion were not an upgrade. It was worse. I was very disappointed. It is not a bad quality or image. But my previous samnsung tv was better
No, I would not recommend this to a friendBrand response from Samsung
Posted .GladysM,
We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Best TV I ever had!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I ever had!! It was delivered and installed by bestbuy, the way I asked. Great customer service, geek squad never disappoint.
I would recommend this to a friendPerfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our living room. Display is clear and crisp.
I would recommend this to a friendrestaurant owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new tv, I really recommend to any body to buy this tv it is the best
I would recommend this to a friendGood tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, it does seem a bit flimsy but quaility is good for the price
I would recommend this to a friendRekha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this TV recently, we like the picture quality but not very happy with sound system. We used to have samsung 65 inches TV in the past. We didn't have any complaints with the sound system for that but not very happy with the sound quality of latest TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .RekhamadhaviM,
Thank you for purchasing Samsung's Q60D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Service improvements
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little bit faster apps open operations experience.
I would recommend this to a friendOverall great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, its just hard to navigate the menu.
I would recommend this to a friendRoom tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase we done we are extremely happy with all the electronics we bought at Best Buy
I would recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. No.ttttttttttttyyyyyyyyyuuuujjjnfddwq
I would recommend this to a friendAWESOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME I LOVE THIS PRODUCT!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend