Customer Ratings & Reviews
- Model:
- QN85Q60TAFXZA
- SKU:
- 6401710
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 85" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its amazing display. The large screen size is another highlight, providing an immersive viewing experience. While some customers appreciate the affordable price, others find the remote control to be lacking in features.
This summary was generated by AI based on customer reviews.
Big boy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv . I would r referred it to other people.
I would recommend this to a friendPicture not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really happy with the picture, a lot times the picture doesn’t look sharp, I got a guy coming from the cable company and try to see if they can do something, but until now I’m not satisfied, I got an older tv and it seems like that picture looks better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsungtv:
Thank you for purchasing the Samsung Q60T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV! Very good resolution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome buy! I love everything about this TV.
I would recommend this to a friendNot Next Generation Gaming Console Ready
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a base brand 85 inch Samsung for cheap, this is the TV for you. If you are looking to dive into a PS5 or X-Box Series X, look into getting the Q70T or higher. This TV does not support the latest HDMI form factor to support next generation gaming consoles. Please do your research. This television had bad clouding on dark screens and I ended up returning it for a Q70T. Another important note, this TV does have panel lighting versus full array backlighting that yields deeper blacks and better contrast. The Q80T and Q90T have full array but are very pricey.
No, I would not recommend this to a friendNot too Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back built fragile NOT great quality Colors off I’m usually satisfied with Samsung Not this tim
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nott:
Thank you for sharing your thoughts on the Samsung Q60T TV. We appreciate your feedback regarding the build quality and will share this with our product teams.
To tune the colors to your liking, you may want to select a different Picture Mode or make adjustments in Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big fan of my new TV in fact I've already exchanged it for the Q70. I purchased this TV mainly because of the Samsung best in image reputation and the Spectrum app. And right from the box it started buffering and buffering until it would kick me out. ESPN app just as bad or worse. I had the Best buy installer hard wire it to my modem and had Spectrum come out and check my internet connections. I even let Samsung check it out remotely and it still wouldn't work right. Smartview isn't connecting either. I upgraded hoping the new one works better and that this was just a lemon. For the price the image isn't the greatest, I expected a lot better. Not my best experience with this manufacturer.
No, I would not recommend this to a friendQled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv just have to be in a dark room to enjoy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Socaboy:
Thank you for purchasing the Q60T TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness and other settings to your liking. Go to: Settings> Picture> Expert Settings
You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
Go to Settings> General> Eco Solution> Ambient Light Detection
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1460.9 released on 12/7/20)
I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
price too high
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since I purchased, you lowered the price. No fair
I would recommend this to a friendBrand response from Samsung
Posted .Brian,
Thank you for your review on this Samsung TV.
I am sorry you had issues with the purchase experience. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM – 12AM EST 7 days a week
Simply copy-paste this link into your browser for LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
- Samsung Ambassador
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but my remote stoped working and I’ve only had it a lol over 1 year bummer since I paid so much for it.
No, I would not recommend this to a friendSamsung 85 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I called about a problem with the TV and you said you would call back and you did not. It goes Dark all of a sudden at different times!!
No, I would not recommend this to a friendslow motion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was blurry with fast motion and had poor sharpness .
No, I would not recommend this to a friendSamsung technician support
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it because if for some reason you lost your image on your screen Samsung saywe don't covered even when you have your insurance, I spent a lot with Samsung, but they don't care.
No, I would not recommend this to a friendBrand response from Samsung
Posted .esmateo:
Thank you for sharing your experience with the Samsung Q60T TV. I am very sorry for the issues you have encountered with your image and with your call in to service. I understand your frustration ask that you please give us the opportunity to assist you again by calling Samsung Customer Support.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is so bad ...the whole reason I got this tv is because it was a Qled ...a real waste of 2300 dollars
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Samsung Q60
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv tv has a great picture and sound quality
I would recommend this to a friend