Customer Ratings & Reviews

Overall, the TV is a quality product. The image is clean and very good visually. The only reason I won't give this purchase itself 5 stars is because I got it as an open box item. I initially asked multiple times for the staff to plug the tv in so that I can see if there were any dead pixels but felt like they kept stalling and couldn't find a plug (in a Best Buy full of TVs mind you). Me and my wife were in sort of a hurry at this point after waiting around for a while but now I regret not insisting at the time. The delivery staff delivered the tv to our house and we were VERY careful. Three of us moved the tv upstairs and when I plugged in for the first time, of course. A dead pixel. They don't offer a repair warranty on open box items and told me that Samsung would also be alerted that it was an open box item and that warranty would not help either. I had bought 30-day insurance where I could return it if I wasn't happy or if something was wrong with the tv, but it was so much trouble moving and mounting this open box tv that I felt it wasn't worth the trouble to unmount it and be without a tv because of one dead pixel. The 3rd person who helped us was visiting and wouldn't be available to help any time soon after this. Lesson learned. ALWAYS insist on them turning the TV on first before buying one that is an open box item. Looking on the bright side, I did save $800 off of the retail price because it was open box so I guess I can live with one dead pixel if I have to.

I absolutely love this tv , the picture quality is amazing and it’s easy to set up and use right out the box ! I bought a second one for the basement

Product is bright, awesome, and was easy to set up right out of the box. I did add a sound bar. Nobody wants to watch movies with just tv sound.

This is a cinema! It looks so good in my living room, now everyone wants to come and watch tv here. The picture is great, refresh rate is amazing and just generally a great over all big 85” tv

I’m so happy with my purchase! This TV is amazing! The picture is super clear and bright. Watching movies and sports on this TV is so fun. I added a surround sound system and OMG! Fabulous!

This TV has brought “NEW” Life to my living room!!! I feel as if I’m in a movie theater every time I sit down to watch it! It’s AWESOME and I definitely would recommend this purchase to future buyers who are looking for a GREAT EXPERIENCE!!! -Brandon H-

Great TV I love it. Great picture great size. I love the picture and ask for anything more delivered on time.

This size od tv fits our wall so much better than our previous tv. No complaints avout samsung tvs they are great! Love the split screen capabilities.

Tv has a lot of good features. Perfect size. Delivery team had to reschedule delivery. Also complained about having to bring it up stairs.

Vibrant colors, beautiful picture, and the quality is just overall amazing! This is Sampson at its best!! You pay for what you get, which is a theater experience!

Love it! Great picture and and offers all the apps I need.

Awesome t.v upgrade from 75 inch to an 85 inch t.v the picture is Awesome

It’s very easy to set up very easy to install his quality is very good I love it sound is very good

Best tv for the money. We really love the Tv and bought the sound bar too!

Exactly what i needed for my bedroom. Picture is everything it could be and more

Color pictures looking good but in grey and black tones there is a visible pattern of backlight spots on the screen which is really annoying. I also have one dead pixel. spent 2 hours with samsung support, all they did was wasting my time. You cannot even get a service request if you do not create samsung account which is crazy. Support chat shared a link for a zip file for tv update, which felt like a scam scenario and I declined. Tv itself says it is up to date when you try to do a software update. Never buying samsung tv again.

Great TV! Replaced our 11 year old Samsung 65", and we couldn't be happier!

Crisp, clean, perfect for movies and sports! Definitely recommend

Good enough value! it's not a OLED TV but it delivers what it can.

Great TV. Easy to unload from the box. Be careful not to scratch it. Very sensitive. Use external speaker. I like the remote.