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Customer reviews

Rating 4.8 out of 5 stars with 77 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 85” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). The picture quality is receiving high praise, with customers describing it as top notch. Overall, customers seem to be happy with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Very affordable with awesome picture and easy set up. I looked at several different TV’s and decided on this one, and I wasn’t disappointed. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 85" Class Q7F Series QLED 4K UHD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is what I expected and hoped for at the price. It shows colors and darks in a daylit room and has a minimum reflection. The sound range is better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture quality is out of this world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the QLED technology on this Samsung. Colors are vibrant and blacks are very deep, which makes watching movies a real home cinema experience. The brightness is excellent even during the day with plenty of natural light. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install an and set up. The channel setup was very intuitive. The picture quality is very good. The remote is supported by either Samsung or Xfinity. For the cost and quality of the performance, I have zero complaints with this product. I would highly recommend to anyone looking for a smart 4k television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good image but needs brightness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a RU (2018) somthing blew up inside so i got the 2024 QLED 60D. Compared to my ru the image quality was less wich is crazy since its 6 years newer( the colors where wat greater tho because of the QLED tech) so i changed it for a QN7F or q7f. And the image quality was better but i compared it before they took the qled 60d ( they picked it up next day after) and the qled 60d was anlot brighter. Less image quality but a lot brighter ( same settings) I thought this tv was supposed to be brighter Over all is still a good tv its better than the RU AND DU and better than rhe QLED 60 d but not as bright ( unless my tv didnt come as it’s supposed to)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GladysM,

      We appreciate you sharing your review. Just to clarify, the Q7F and QN7F listed on Best Buy’s site were referring to the same Samsung QLED 4K TV – Q7F is the correct model name. The listing has already been updated to reflect this correction.

      If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

      Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
      • Standard – Default mode for general viewing
      • Dynamic – Brighter and clearer, ideal for well-lit rooms
      • Movie – Best for dark room viewing
      • Eco – Energy-saving mode
      • Filmmaker Mode – Preserves content as intended by creators

      You may also want to fine-tune a few Expert Settings like Brightness, Contrast, and Contrast Enhancer. To get there, press Home on your remote, then go to: Settings > All Settings > Picture > Expert Settings. From here, you can adjust the Brightness level (0–50) to your liking.

      We also recommend turning on Color Booster Pro under Expert Settings. It uses AI to enhance each scene with deeper color, richer detail, and more lifelike vibrancy in real time.

      Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

      We hope these tips help improve your viewing experience. If you need further support, please don’t hesitate to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommended !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended as a great mid level TV Great picture quality & sound. Cool and small “solar power” remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture very clear. Perfect size for my living room. Love watching all of my shoes with the big screen. Fast delivery as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV! The delivery men showed up and got the tv in my house fast and safe! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Picture is amazing. Great sound quality. Highly recommend. I have always had Samsung TV's so I finally upgraded to an 85 inch from a 7 year 75 inch. Great value for what I paid plus I got $400 off during Christmas time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful color, clear picture, love the size of the TV. I feel I'm at the movies, this is great. Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy to mount. The tv speakers are not that good. The quality and volume need significant improvements which is surprising for Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85’ QLed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv. Great picture quality incredible sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Q Led 85inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and nice sound. Will recommend to somebody

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 85

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv i like it i have a mini theater in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I don’t have any issues with this TV it has AI

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Game room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and picture for a basement/game room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV ! The picture quality is top notch,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly satisfied with this product. It was the perfect product for what I need for the space I intended. I would definitely purchase this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this tv and the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this product! I'm currently relaxing and watching 'A Knight's Tale' on my new 85-inch Samsung TV, and it looks fantastic.

    I would recommend this to a friend
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