Customer Ratings & Reviews
- Model:
- QN85Q80CAFXZA
- SKU:
- 6537327
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 85” Class Q80C QLED 4K UHD Smart Tizen TV (2023), frequently praising its picture quality, ease of use, and vibrant colors. Many appreciate the convenient features like the solar-powered remote and find the TV to be a great value for its size and performance. While some noted glare as a potential issue, overwhelmingly positive feedback points to a high-quality viewing experience. The television's excellent refresh rate is also a highlight for viewers who watch fast-paced content.
This summary was generated by AI based on customer reviews.
Buy right, Buy Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first Samsung (60 inch) about 10 or 12 years ago and it plays like it's brand new
I would recommend this to a friend10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Amazing!!! Extremely happy with the quality of this!!
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV thanks Best Buy. We love you. Best TV
I would recommend this to a friendWish it was bigger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv has everything you can ask for the only thing i dont like is the speakers on the tv its not loud enough
I would recommend this to a friendGreat Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth moving up to this model. Great watching the football playoffs.
I would recommend this to a friendTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. In store provided me all the information about my TV
I would recommend this to a friendGreat TV for a great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service in the sale and delivery.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and price is more than fair, for the quality. Highly recommended!
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV The remote control is not my chose
I would recommend this to a friend85” QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, just what I was looking for! Perfect for lots of natural sunlights coming in
I would recommend this to a friendGreat tv and installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the installers did a great job!!!!
I would recommend this to a friendNot great for watching sports.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent for most intended purposes; however, I have noticed that it is not great for watching sports as faces during game play are blurred.
I would recommend this to a friendHorrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an 85" Samsung TV on November 13, 2023 from Bestbuy in Birmingham, AL on Hwy 280. On November the 14, 2023, upon unpacking, prepping and mounting the TV, it was discovered that the TV display was faulty. I immediately reported the incident to Bestbuy customer service and was instructed to return the TV to the store for an exchange. Upon arriving at the bestbuy location on November 14, 2023 I was informed, by a store employee, that the TV had a loose back when it left the store on the day I purchased. Less than 24hrs prior to me attempting to return the TV. The store GM insisted that the TV was damaged and he wasn't going to accept the TV because it was not in the same working condition as when it left. I attempted to explain that is why I am attempting to exchange the TV for one that works properly. I was denied any help from the store but rather arrogantly told that I wouldn't receive anything but an apology. Please see the video evidence of the store employee CLEARLY stating that they sold me a none secure TV. I have attempted numerous times, since November 14, 2023, to schedule at home pick up and/or exchanges only to be denied or canceled by the store GM (Kerry G.). I have physically attempted to return the TV to the store twice. Just to be told Noone would help me with the matter. I have attempted to contact someone at a corporate level without success. I have since purchased an entire new Samsung 85" TV, FROM BESTBUY, since this incident.. I am a loyal customer that bought a product that was not properly secured according to the store employee that allegedly checked the tv.. Upon arrival at my residence and unpacking and installing the TV on November 14th, the product was defective. I followed all installation guidelines including leaving the plastic and corner pieces on for the installation and after. Please see pictures of the TV installed with the material still intact. I spent thousands of dollars in a bestbuy store over the past few weeks and many more thousands over my life time. I have never been treated this way by anyone. The GM at this location is one of the most unprofessional individuals that I've ever dealt with throughout my life. I am no longer seeking an exchange for this defective product due to purchasing a new one. I am seeking help for a refund of this defective product that was sold to me on November 13, 2023.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JBS2119,
We appreciate you sharing your in-store purchase experience with us. You may want to consider providing feedback directly to the Best Buy store where you made your purchase. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
No bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv, surround system and tv mount, pkus all new cables and didnt get a bundle deal. I returned a surround sound system and upgraded to the 11.1.4 so the bundle deal didn't work
I would recommend this to a friendBrand response from Samsung
Posted .ChadA,
Please know you are leaving a review and 3-star rating for the 85" Q80C TV, but we appreciate your thoughts on bundle promotions, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q80C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Hard to adjust colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors too vibrant, too bright, super hard to adjust colors or contrast.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlvaroG,
We appreciate your thoughts on the picture quality of Samsung’s Q80C TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Still waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for the TV to get installed so i really can't make any comments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkS,
Please know you are leaving a review and 2-star rating for the 85" Q80C TV, but appreciate yoiu sharing your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.
Should you have questions on the Q80C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
HORRIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For cartoon and animated pictures decent. Anything else it is horrible quality of picture. Everything is blurry and nothing like I imagined it to be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Grss,
Thank you for sharing your thoughts on the picture quality of your Q80C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Remote don't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote don't work with the television. Can't watch tv because bad remote.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an excellent picture and great clarity for a large screen TV. The refresh rate is great for sports!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this television for 4 weeks. But so so far I'm extremely happy with it.... Picture quality is very good and the color is vibrant.
I would recommend this to a friend
