Customer Ratings & Reviews
- Model:
- QN85Q80CAFXZA
- SKU:
- 6537327
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 85” Class Q80C QLED 4K UHD Smart Tizen TV (2023), frequently praising its picture quality, ease of use, and vibrant colors. Many appreciate the convenient features like the solar-powered remote and find the TV to be a great value for its size and performance. While some noted glare as a potential issue, overwhelmingly positive feedback points to a high-quality viewing experience. The television's excellent refresh rate is also a highlight for viewers who watch fast-paced content.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Big Samsung screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 85” Q80C QLED TV on December 3, and overall, I'm delighted with its performance. The 4K UHD display is stunning, providing vivid colors and exceptional clarity. The Smart Tizen platform is user-friendly, offering a seamless streaming experience with many apps. However, I did encounter a notable issue with a clouding screen defect. This issue was disappointing, affecting the viewing experience during bright scenes. I will reach out to customer service. We will see if the excellent service from Best Buy's support team helps to mitigate the impact. In conclusion, the Samsung Q80C is an impressive TV with remarkable features, but the clouding issue was a drawback. Best Buy's customer service deserves praise for their swift assistance in resolving the problem.
I would recommend this to a friendBrand response from Samsung
Posted .Eduardo,
Thank you for sharing your thoughts on the picture quality of your Q80C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Best 85" in my opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a gamer or movie watcher this is a must TV. Excellent price and excellent quality if you can find on sale buy it immediately.
I would recommend this to a friend - Pros mentioned:Picture quality
Great deprh and color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slimline and the color and depth quality of this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
85”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality and great size to watch movies in the living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always pick samsung you wont go wrong. The sound and picture quality is nothing short of perfection.
I would recommend this to a friend - Pros mentioned:Picture quality
Wonderful quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. A perfect fit for my wall and the quality is great
I would recommend this to a friend - Pros mentioned:Picture quality
85” Samsung Q LED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Great service and great installers.
I would recommend this to a friend - Pros mentioned:Picture quality
I'm amazed with the Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and the sound is not that bad, That comes from the TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung - 85” Class Q80C QLED 4K UHD Smart Tizen T
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture ... Even wonderful picture when off to the side in the room ...
I would recommend this to a friend - Pros mentioned:Picture quality
Love our TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the size and the apps an all the way you can see how clear an beautiful it looks.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV and great picture! Very easy to buy online! Great price!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv good pictures but it says 85” but measure the tv is 74”1/2
I would recommend this to a friend Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to do my shopping at Best Buy because they have good quality of products
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Qled picture easy setup. Would recommend to anyone looking for 85 inch QLED TV.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and help on picking out this wonderful TV.
I would recommend this to a friendMr
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one of these already, just got a 2nd. Great tv
I would recommend this to a friendTV didn't last 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived a little over 6 months ago and has been working perfectly until yesterday. It switched off and now is stuck on a bootloop. I have tried everything to get it to switch back on but I've given up at this point. I'm really disappointed that for the prices, these TVs can still be faulty. I live overseas so warranty doesn't really cover and I have to pay a technician to fix/repair it. It's been scheduled for tomorrow and I'm almost certain the problem will either be the LCD panel or some other 500$ part that will neither be available in the market nor will it be cheap to get. At this point my spirit is broken. I had saved all my money and bought it as a gift to myself on my birthday. I think I'm going to move away from Samsung products.
No, I would not recommend this to a friendPoor Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV from a store and brought it home and set it up myself. After the setup was complete we noticed a vertical blue line on the screen. I went through Best Buy tech support and was told after troubleshooting that I would have to have an exchange done. I was told that a new TV would be delivered and installed. When it arrived, two guys dropped off the box and took the old TV and left. They apologized for not being able to set it up because they had 45 other deliveries to do and they left. Now I have a boxed TV in my living room and no one to help set it up since I recently had surgery. When I called Best Buy support they said installation was not included since I didn’t originally pay for it. Even after I was sold a defective product. I did purchase the 2-year protection plan but apparently that doesn’t mean anything. I’m hoping the product meets expectations once it’s set up. I’m disappointed that Best Buy did not meet the expectations.
I would recommend this to a friendBrand response from Samsung
Posted .RichardC,
It's unfortunate to hear of your installation experience. We recommend you contact Best Buy directly for assistance. You also may want to consider providing feedback to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever need help or have questions on Samsung TVs, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality, Remote control
Perfect size for movie night with the family.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV size is fantastic; the image quality is incredibly sharp and clean, making it perfect for enjoying movies and sports. The tiny remote control is even more convenient now—it no longer requires batteries, thanks to the solar panel on the back and the USB-C port for charging when needed. I'm completely satisfied with this purchase, and the included free shipping was a great bonus, especially since it wouldn't fit in my SUV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Glare
Worth every Penny!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been 3 months since I Purchased this TV and gotta say that it was worth every Penny! Bought it open Box for a steal and has checked every box that I was looking for. Colors are are insane, no glare during day and pop like crazy when in the dark
I would recommend this to a friend
