Customer Ratings & Reviews
- Model:
- QN85Q80DAFXZA
- SKU:
- 10362530
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv I really love it it’s have a very good sound
I would recommend this to a friendKnowledgeable flawless experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience was wonderful! The people that work at the Best Buy in Bridgewater are super nice and knowledgeable about the product and made my shopping experience flawless
I would recommend this to a friendQ80
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and even better the costomer service is great
I would recommend this to a friendSamsung 85 qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good when sitting directly in front of the TV change your angle and it starts getting gray very disappointing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Viper,
We appreciate your feedback on your Q80D TV’s image when viewing off-angle. Your TV is designed with a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our 55” QN90D Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
85 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to get the picture color right. Overall happy with purchase
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great guys were wonderful was great dealing with sales and installers glad I upgraded
I would recommend this to a friendResolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen resolution. My family are enjoying watching.
I would recommend this to a friendGreat experience and service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Custom service was excellent, delivery was very fast and affordable, great product and offers
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect delivery and online transaction. Love the T.V. and service
I would recommend this to a friendSo so customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely happy with the picture. The clarity is not there in most of the picture modes, then suddenly it's great in 4k streams. I would like a tv with more of a balance in picture quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MiltonlB,
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Just my luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received tv but had broken screen. so havent really seen the picture yet but im sure its great.
I would recommend this to a friendBrand response from Samsung
Posted .Mike,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is alright nothing to write home about, sound quality is terrible, can’t listen to it at all. I have already hooked up a home theater system and it’s the only reason i didn’t return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .NolanN,
Thank you for purchasing Samsung's Q60D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Sansung, The Best Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! now I have a movie theater in my house!
I would recommend this to a friendOkay for a budget tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what i wanted i but it works it has bright streaks during movies and sports not to clear
I would recommend this to a friendsuspect foul play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok. having some intermittent sound distortion issues. I've been told it's a new TV but I keep getting the feeling it's a remanufactured one. personally after having it for awhile not worth the price I paid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AllenL,
We appreciate your review of Samsung’s Q80D TV. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
samsung has poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible quality. samsung has really let their quality tank. terrible picture for what this is and the price.
No, I would not recommend this to a friend?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came damaged and having a hard time returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Badtv,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Very Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large, thin, smart features are great, picture is phenomenal and natural. Colors are not oversaturated and fake, very realistic. Motion is awesome for gaming or sports. I replaced an older QLED from Samsung and this one is SOOO much better.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome picture quality is excellent would recommend this tv to others
I would recommend this to a friendCustomer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. On time delivery and excellent handling.
I would recommend this to a friend
