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Customer Ratings & Reviews

Your price for this item is $1,999.99
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The comparable value price is $3,149.99

Customer reviews

Rating 4.6 out of 5 stars with 275 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 85" Class QN800 Neo QLED 8K UHD Smart Tizen TV's exceptional picture quality, brightness, and ease of use. Many appreciate the upscaling capabilities and sleek design, while some note the TV's substantial weight. Positive feedback also highlights the impressive black levels and the overall value for the price. Although 8K content is limited, viewers are thrilled with the visual experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 275 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture! Best tv I've ever had at 70 years old. Have had no problems 1 just AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Samsung television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love the 85" The Geek Squad installed it effortlessly And did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, watching 8k youtube videos and the ipscaling is not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Den tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, so much detail. It works effortlessly with Apple TV and our sound system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Quality Picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as high a quality as I thought it would be. Also, there is a lot of pixilation on the screen. I don't know if that is the TV's fault, or the cable company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Joe and Tina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are at the movies and never leave the house. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Neo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to watch sports. Especially hockey, easy to follow puck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The picture is great. It’s a slim tv considering it’s 85”

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an amazing picture. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the tv since june 2023 it broke and wont power on within the 1st year i had it. very dissapointed in this product and samsung warranty department is a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted a year and half (warranty is a yr)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV now has a black bar about 4 inches wide running through the screen and only had it a year and half. The warranty is a year and setting up someone to come out to look at it has been rough (on own dime). I thought samsung would stand behind their product more...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If you want a replacement in a year get this one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Product is ok, didn’t last very long before it went out completely. One connect bad idea when Samsung doesn’t want to repair right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working four months after the warranty expired. Neither Best Buy nor Samsung are lifting a finger to help. I've spent over 10 hours on the phone with both companies and neither appear to be talking to the other. Best Buy won't honor the extended warranty Samsung gave me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy big items in Best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any other rating for best buy. Purchased product during the thanks giving on best sale. they suppose to deliver on April. all of sudden in April coming and saying there is no inventory available. the lady who spoke to me is very rude. without my consent she did cancelled item. she did not even ask where to refund this money. I would not recommend best buy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MASSIVE AND AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't know how good it is until you use it. The display at the store doesn't do it justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service re installation. Very courteous and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Processor issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is so slow that YouTube is not working . Also the hdmi cable is disabled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV VERY CLEAR VIDEO BUT DOWN SIDE IS NOT MANY 8K VIDEOS YOU CAN WATCH ONLY FEW ON YOUTUBE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the TV. The installers were friendly and professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture went out at 1 week of use. TV has TV is too advance for lower quality movies even in HD. Picture went out at 1 week of use. Also TV has a separate hub to connect HDMI and surround sound. This component hangs on the back of the TV like a tick.

    No, I would not recommend this to a friend