Customer Ratings & Reviews
- Model:
- QN85QN800BFXZA
- SKU:
- 6499301
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 85" Class QN800 Neo QLED 8K UHD Smart Tizen TV's exceptional picture quality, brightness, and ease of use. Many appreciate the upscaling capabilities and sleek design, while some note the TV's substantial weight. Positive feedback also highlights the impressive black levels and the overall value for the price. Although 8K content is limited, viewers are thrilled with the visual experience.
This summary was generated by AI based on customer reviews.
tv sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at delivery major cord connection had to be replaced. now the screen is developing lines at the top. the warranty support from samsung is horid. would never buy a samsung tv again at this price range. to risky. also, there is little to no 8k content to access.
No, I would not recommend this to a friendDistorted sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV, when we got it home and unboxed set up we noticed a distortion in the TVs speakers. The distortion only seemed to get worse so we boxed it back up and took it back to the store. We returned it and went with a different model.
No, I would not recommend this to a friend$8,000 worthless Samsung Brick of a TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The swrvice was amazing and the installers were fantastic as always. That being said, I spent almost 10k on this TV and stuff to go with it. I had it mounted on my wall and after a week and a half, the screen completely went out!!!! That was NOT what i was expecting when i bought Samsungs "FLAGSHIP" TV and even went ahead and bought the 2022 model that was much more expensive. We were VERY disappointed to say the least. They did bring me a new one and its still in the box right now. They also took all the hue lights down and the brackets they used arent sticky anymore so i hope they bring a new hue lighting system to me as well. If this TV goes out like the last one then I'll be returning it and not getting the same model ever again. I hope it works out!! This whole experience has been a huge inconvenience and it took weeks for them to even come get the defective tv. It sucks paying that much for aomething that ultimately breaks in a week!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Webb,
It's unfortunate to hear of the difficulties you have experienced with your QN800B TV. We appreciate you giving us a chance to make things right, and for your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Mr. Edward S.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is nice when its working - but we had 2 warranty claims within 3 months of purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwardS,
It’s unfortunate to hear of your experience with Samsung’s QN800B TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN85QN800BFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Stay away from this Tv and Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I have ever bought do not waste your money, bad picture , sound and WiFi
No, I would not recommend this to a friend- Pros mentioned:Black levels, Picture quality
100% WORTH THE MONEY!! 10 out of 10 stars!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 85inch QN900B and I have to say this tv is absolutely amazing. We upgraded from a 2016 Sony 850D. At first the tvs picture is not 100% perfect but playing with the picture settings I have the absolute perfect picture. The blacks are actually try black, the colors are bright, and the detail is amazing! I have heard of some people having by issue after firmware updates but our tv is updated to version 1520 and so far no issues. Thank you Samsung for an amazing tv! P.S Samsung don’t touch anything as far as firmwares go lol
I would recommend this to a friend Panel inconsistencies, dirty picture effect.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 of these tvs each one with backlighting and dirty picture effect issues. Its a pity as the tv is capaable of an outstanding image. Unfortunately panel quality control has been extremely poor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Daithi,
I’m sorry to hear you’re not completely satisfied with your QN800B TV’s image quality. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
85"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looked like a great tv, turned on for setup and then moved it to the final mount and it didnt turn on any more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
I'm sorry to hear of the power issues you're experiencing. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture. Sounds pretty good. Easy to maneuver.
I would recommend this to a friend - Pros mentioned:Picture quality
Spectacular
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very best TV I have ever owned. Spectacular. Best Buy also was flawless in their very fast delivery. Excellent service.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, excellent picture quality and just the right size for the size of the room it is in!
I would recommend this to a friend - Pros mentioned:Picture quality
8K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, good value when it’s on sale.
I would recommend this to a friend Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it cant wait to see it in my living room
I would recommend this to a friendSamsung 8K UHDR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is totally awesome it has everything you could ever want!
I would recommend this to a friend- Pros mentioned:Picture quality
Terrible TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality on this thing is very close to the same as the old years model minus the $1500 discount. I would hold off till this model is being discontinued like the last one...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dominik,
I'm sorry to hear you're not fully satisfied with your new 2022 QN800B TV's picture quality. If the image you’re seeing is not to your liking, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist