Customer Ratings & Reviews
- Model:
- QN85QN800AFXZA
- SKU:
- 6451486
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and large screen of the 85" Class QN800A Series Neo QLED 8K UHD Smart Tizen TV. They appreciate the gaming experience and 8K resolution that delivers crystal-clear images. While some customers find the price to be a con, many are pleased with the upscaling feature that enhances regular TV broadcasts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and good tv speakers but still prefer using my Samsung Q90R sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st TV delivered was defective. Had to wait 2 wks for delivery/installation of replacement. 2nd works beautifully. Picture & sound are excellent. We love it!
I would recommend this to a friend Best 8K there is for the price and featues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , excellent price - had wanted to get the 85 8K for my media room as I already have a 82 for my living room and this is a future proof TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear crisp picture once you have adjusted the settings to your desire.
I would recommend this to a friend - Pros mentioned:Picture quality
Our entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great birthday gift for us. Quality of the picture is incredible- looking forward to 8k releases.
I would recommend this to a friend Big tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! One thing I will say is that you can see the local dimming leds behind the picture..it can be distracting sometimes.
I would recommend this to a friend- Pros mentioned:Picture quality
Stunning picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning picture, fills the view with with the large size. Filmmaker mode is nice for watching movies without extra brightness.
I would recommend this to a friend - Pros mentioned:Picture quality
My Home Theatre set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect picture quality..perfect TV Audio, perfect size for the space available. Wanted the QN900 but wasn't available.
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT / AWESOME TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Duper elated with this purchase. Great quality pictures. Purchased an additional/replacement 8k HDMI cable.
I would recommend this to a friend - Pros mentioned:Picture quality
Broke after a day and a half
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv and was so happy with it. It worked for one and a half days. It turned off and would not turn back on. Called Best Buy and they had none in stock and could not tell me when I could receive a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TVbrokeafteraday:
I’m very sorry for the difficulties you’ve experienced with your QN800A TV. We completely understand your frustrations, and we are here to help.
Samsung is committed to providing the best possible product experience, quality, and value. We back this TV with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
- Samsung Advisor
- Pros mentioned:Picture quality
Samsung 85 inch TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung 85 inch TV. The picture is so clear and has depth to it, just like sitting in a theater.
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung Neo QLED 8K
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is excellent. They set it up for me in my basement and it is like my own home theater!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 85” QN800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture! I wish you could just buy a tv with no speakers. Aren’t necessary on this tv or my last.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Remote slightly confusing, but used in conjuction with cable remote, is okay.
I would recommend this to a friend - Pros mentioned:Tv quality
worth the upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV. worth the upgrade from the 70" 4k I had.
I would recommend this to a friendBrand response from Samsung
Posted .GoBengals:
It’s great to hear that your upgrade to the 85” QN800A Neo QLED 8K TV has brought your TV experience to a new level. 100% Color Volume with Quantum Dot gives you a billion brilliant colors that stay true even in bright scenes. When football season starts, you will see the benefits brought to you by Motion Xcelerator Turbo+ which makes action movies, sports and games look smooth and fluid.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
cant go wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is everything as described. Great picture and upgrades current 4K programs. I cant wait to see them in 8K.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an an awesome picture. It was very expensive, but I think it was worth it.
I would recommend this to a friendBrand response from Samsung
Posted .Bajopescador:
Thank you for your purchase and review of the 2021 85" QN800A Neo QLED 8K TV. I am glad that you are enjoying the image brought to you by our Quantum Matrix Technology Pro powered by tiny light cells using exclusive Mini LED designed technology to give you a brilliantly intense, hyper-focused picture.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Best Buy ..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality. When i was planning to buy a TV ..i feel its expense. But its worth . BEST BUY..
I would recommend this to a friend- Pros mentioned:Picture quality
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Works well in our family room which has a lot of natural light.
I would recommend this to a friend - Pros mentioned:Picture quality
85 inch Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new 85 inch Neo QLED 8k TV. It is like being at the movies.
I would recommend this to a friend