Customer Ratings & Reviews
- Model:
- QN85QN80FAFXZA
- SKU:
- 6613460
to a friend
Samsung - 85” Class QN80F Series Neo QLED Mini LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 85” Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025) Picked it up August 27. Great TV. No complaints .
I would recommend this to a friendClear Picture and Great Tones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed in our clubhouse with bright lighting. It offers great tones and a very clear picture. The size is awesome! So far everyone had been delighted with it.
I would recommend this to a friendSamsung NEO QLED 85"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv, picture quality great color when watching shows or movies, sound is amazing. If your thinking of buying a TV I would recommend getting the Samsung NEO QLED.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, it took a while to get used to as AI adjusts the color to the brightness of the room.
I would recommend this to a friendNo sound transmission
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woke up this morning and turned on the TV and NO sound! The amount I’ve gone through to get it up and running again has been ridiculous and still no sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .DrTim,
Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:
1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now
If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
