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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.5 out of 5 stars with 23 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV for the size, cost and vibrant colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of. Coordination

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience was fine however the delivery and setup was a disaster. End result no TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ErnestC,

      It appears your 1-star review for the Samsung QN80F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    No sound transmission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woke up this morning and turned on the TV and NO sound! The amount I’ve gone through to get it up and running again has been ridiculous and still no sound

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DrTim,

      Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:

      1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
      2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
      3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
      4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
      5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now

      If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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