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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.7 out of 5 stars with 371 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 85" Class QN85A Neo QLED 4K UHD Smart Tizen TV's excellent picture quality and vibrant colors. Many are impressed with the large screen size and find it perfect for gaming and watching movies. While most customers are pleased with their purchase, some mention issues with sound quality and glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 371 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good installation work and excellent service from best buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally enjoying my new tv experience! Definitely would recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job, they both were very professional. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this T.V. Everything works just the way you would like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a new home theater setup. Perfect for watching 4k movies..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Watch it a lot. Enjoy the size. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the TV. The sales associate was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's Best Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nothing but awesome!!! Clean finish and Samsung's best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84" Samsung QN84A Neo QLED 4K UHD Tizen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, Customer Service during purchase was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Neo QLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Will definitely buy them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with excellent clarity. Best Buy has the best prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen displays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception is very good specially for videos games and movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strange streaks from side lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any light to the side of the tv causes streaks all across the screen horizontally. Even muted lights.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MrWilliams,

      Thank you for your review of the QN85A Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Reflection Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect size tv to fit my media room! Quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mynewtv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new tv for my new house love it. Would highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, upgraded from Sony 55 to this large screen Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology and really enjoying this new set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV bad behind the scenes….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give the TV itself 5 stars but after waiting two weeks for install and talking to the installer the day before, I found on day of install that the TV was missing. Had to drive into the store since no one in customer service had an answer. Only to find the warehouse never put the TV on the truck and it was never inventoried so no one knew it was missing until the day my install was supposed to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone. Best tv I have had

    I would recommend this to a friend