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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 371 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 85" Class QN85A Neo QLED 4K UHD Smart Tizen TV's excellent picture quality and vibrant colors. Many are impressed with the large screen size and find it perfect for gaming and watching movies. While most customers are pleased with their purchase, some mention issues with sound quality and glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 371 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever high quality good picture slim back edge to edge screen

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Most Amazing TV we have ever seen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow, what can I say. This TV is nothing short of amazing. The colors, blacks, details and the overall quality of the picture is truly outstanding. The colors are like nothing I have ever seen before. If you aren't sure about purchasing this I will say, "You want this TV". While the sound is definitely adequate, I will be attaching a sound bar when it comes off of backorder.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Picture quality is top notch. Would buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Over saturated picture color could ba deal breaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV almost a month ago. While the tv ticks boxes in almost all categories: sound, connectivity, HDR , screen brightness there is but one gripe here in terms of over saturation of colors which seems to factory default setting for dynamic/ vivid mode. One can painstakingly calibrate it but for a TV in this price range you would expect that to be a preset option. Other issue is the default browser that comes with the Tv is too underwhelming in terms of supporting any add-ons and leaves much to be desired. Will update this at 3 month mark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever bought. It gives you the cinema feel.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Who needs OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent picture, 85 inch model has really well defined and dark blacks. Using for gaming is also very nice as far as input lag and motion handling. I cant point out any negatives since the price was great and has met my expectations then some. Mounted flush definitely using 2 people and bezels are almost invisible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Well worth it! DO IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade!!! And for the price, you can not beat it! It is a totally different experience watching this TV compared to the last TV I purchased in the same size... But this is the NEO QLED and not a UHD... So Whoa!!!! And don't forget to get the Total Tech its totally worth it. And I always get the Best Buy Warranty

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv for watching movies and sports ! great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this 85" Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Love Samsung. It's are 3rd and biggest Samsung, Picture is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is literally perfect. I tried a 75" QN90A, color was a little weird and the brightness was too much and sports looked meh. Returned it for a Sony oled. Movies were great but again sports were meh and the dimness of oleds is real. It's fine if you're watching a hdr movie but everything else is always too dim. You can get it almost bright enough if you set the picture to Vivid but then the color is off on everything. So I returned it for 85" QN85A and it is literally perfect to my eye. Sports are awesome. Super clear. Tv is awesome, upscales wonderfully and hdr movies are unbelievable. Couldn't be happier.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chicken,

      It’s great to hear that you are happy with the picture of your new QN85A Neo QLED 4K TV! The incredible image is powered by our new Quantum Mini LED technology which provides ultra-fine light control and deep black levels. Quantum Matrix Technology provides you with a bright picture with excellent contrast and color accuracy.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Thank you for choosing Samsung!

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality to price ratio is exceptional!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an amazing image quality, contrast and resolution and works looks just as good in a very bright room. I can sit anywhere from 14ft to 25 feet away. Wall mounting was a breeze and the connections in the back are easy to access even with a low clearance mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a display from bestbuy last year, and its still going strong! Colors and 4K quality are top tier. Service from that location was awesome, guys really went above any beyond making sure the tv was properly and securely wrapped before loading it for me. Will definitely buy from bestbuy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a awesome picture and perfect size for sporting events.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    I liked it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Had to adjust settings in order to correct issues with moving objects on fast action movies. Considering the cost, the TV is very flimsy and wobbly. In my opinion the stand should have been two legs instead of centered. Overall not a bad purchase, just wish content viewed at home wowed me like the content viewed in stores.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Finally get my theater TV and I am glad I waited.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. I chose to use the ethernet connection rather than the WiFi connection to avoid bandwidth issues with my router. I activated all my aps, Netflix, Apple TV, and Spectrum so there is no need for any additional plug-ins. Truly a smart TV. It even has a web browser installed so you can access your google accounts. Not enough sales information about this great feature. Simple setup and even I was able to figure it out. The remote control is easy to use and intuitive. I might consider adding a keyboard if I continue to use the web browser. The TV sound was ok but I did get a soundbar and it was definitely an upgrade over the internal TV sound. Picture quality is above average for what is available. And there are some really good TV's out there to choose from in my opinion. It is wall mounted in my Man-cave downstairs. Limited outside lighting so I am not experiencing any glare or backlighting issues. I finally get my theater TV and I am glad I waited for the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect for a Home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pictures. I was very impressed by the deep blacks and the brightness. It is perfect for a home theater if combined with a sound bar or AV receiver. I bought an X95j first which I returned due to wifi issues and sound breaking. I’m glad I replaced it with a Samsung qn85a.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    My Samsung 85" QN85A NeoQLED 4K Smart Tizen TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference this TV has made to my living room and my families experience. the vivid colors and sheer clarity is par excellence. I viewed many videos and reviews and chose this model. The price is unbeatable for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great for gaming and movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seems perfect to me! This is replacing my sony 75 inch tv and this one in size and quality is so much better! I paired it with a Q series samsung soundbar and i have a perfect home theater setup!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 4th Samsung big screen Tv. Over the years I’ve had a 50”, 55” and a 65”. I typically buy the tv just below their flagship model. In the store an 85” tv may not look that big but in your house….this thing is Huge. I have a 4k blu-ray player connected to it (if you haven’t upgraded your hdmi cables in the past 2yrs…now would be the time to) The picture quality makes a 4k disc look that much better…blew me away….I know most folks are streaming but you just can’t get that same picture and sound quality through WiFi….that’s another story for another day… but this tv is not only Awesome but Smart….smarter than others….If you can fit an 85” in your room without overpowering the room do it…if not at least get the QN85 model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    An outstanding addition to our living room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. No glare, Wall mounted by the Geek Squad so all I had to do was tell them where I would like it mounted and it was up in an hour. It really is a wondetful product.

    I would recommend this to a friend
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