Customer Ratings & Reviews
- Model:
- QN85QN85DBFXZA
- SKU:
- 6576433
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and vibrant colors of the 85” Class QN85D Series NEO QLED 4K Mini LED Smart Tizen TV (2024). The TV's refresh rate contributes to a smooth picture, and the size is also a positive aspect for some. Some customers have noted the weight of the TV, but overall, the performance and picture quality are superb.
This summary was generated by AI based on customer reviews.
BestBuy Delivery and Installation Sucks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond disappointment and have almost no words to express my frustration in a polite way with the order of this TV, which evolved from another order which was cancelled and rescheduled 4 times (maybe changing to another order help them to clean up the history). The company which BestBuy outsources to deliver and install the TV is the worst ever. I bought this TV including delivery/installation and it has been dragging for weeks with several unsuccessful attempts which are not conclude for innumerous unprofessional skills. They completely waste our time and money as customers. I have bought many products from BestBuy but will never ever shop at BestBuy again. You wasted all your possibilities to try to make this work, as you probably did not care at all. Innumerous calls, five appointments scheduled, lots of wasted time and efforts just to simple deliver and install a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AllanM,
Please know you are leaving a review and 1-star rating for the QN85D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the QN85D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Awesome TV Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Loved the ability to see what the tv would look like in the space available before purchase. Would definitely buy again. 3 associates loaded into my truck, seamless purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
85. TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice just what I wanted. Clear focus and I am going to enjoy it.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 85” QN85D smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our New Samsung TV Great qualities, awesome tv
I would recommend this to a friend - Pros mentioned:Picture quality
Just Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a tv. Great pictures. Best tv we’ve ever had.
I would recommend this to a friend - Pros mentioned:Picture quality
Best television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best television gives comfort to eyes and very nice
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for family movie nights, highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
TV Rating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good display easy on the eyes and easy to learn all the features.
I would recommend this to a friend Great Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great service! Langhorne did not have the tv we wanted so they ordered it for us so it was ready in plymouth meeting. Tv quality is amazing!
I would recommend this to a friendWOWWW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEOQLED is worth the money! Unbelievable brightness and clarity from anywhere in the room! Samsung is the only TV to buy!!!
I would recommend this to a friend85 NEOQLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Really bright . 85 inch screen is with this model is the way to go
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the eighty five inch t v very much.MagnificentPictureLook forward to watching the baseball games this year
I would recommend this to a friendBrand response from Samsung
Posted .MichaelM,
Thanks for taking a moment to review Samsung’s QN85D TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not bad but no better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I went to an 85Neo80 from a 75 Q80 and I was expecting to be blown with a much better picture and I think I got thre but not better
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 85" QN85D is the best TV you can buy for the price. Best Buy offers the best price in town.
I would recommend this to a friendCheap stand.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Wish the UI would be easier to switch display settings / inputs. One of the buckle pieces for the stand broke..cheap plastic. Very disappointing considering the price and size...hopefully it will hold.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Truth,
Thank you for sharing your experience with Samsung's QN85D - we'll be sure to pass your feedback along to our internal teams.
While the input/source options need to be accessed from within the Home Screen (Home > Menu > Connected Devices), please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. Here’s how to use it:
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Best t.v
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best t.v ever. I'm so happy. Samsung just make the nest.
I would recommend this to a friendWhat we were looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have loved our TV and appreciate the extra help of McKay and Oscar-h to ey we’re great to work with.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect is very good … perfect size !! For my livignroom
I would recommend this to a friendBig Quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love TV! Bought it for my 7yo son for Christmas. I know he will love the addition to his playroom.
I would recommend this to a friendLove this TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Good quality. We are very happy with it!
I would recommend this to a friend
