Customer Ratings & Reviews
- Model:
- QN85QN900AFXZA
- SKU:
- 6451483
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the 85" Class QN900A Series Neo QLED 8K UHD Smart Tizen TV for its exceptional picture quality, large screen, and gaming capabilities. They appreciate the bright and beautiful display, as well as the upscaling feature that enhances the quality of content. While some find the TV to be heavy, the overall positive feedback suggests that customers are highly satisfied with their purchase.
This summary was generated by AI based on customer reviews.
Bad Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience in trying to purchase this television as a result of Samsung and not Best Buy. First unit was a defect and had to be picked up and it took almost 30 days to receive the second unit. The second unit didn’t have all the hardware to install stand, so I decided to just return unit. Very disappointed in Samsung and I wouldn’t recommend purchasing this unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello William,
Thank you for your review and for sharing the reasons that caused you to return this TV. Your user experience is very much valued and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
one of my best purchases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It presents an ideal definition from any angle, near, far, the colors are brilliant, the image quality without getting lost in fast sequences
I would recommend this to a friend Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing as expected and would recommend it to everyone
I would recommend this to a friend