Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,089.99
Clearance
The comparable value price is $3,799.99

Customer reviews

Rating 4.4 out of 5 stars with 94 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 85" Class The Frame QLED 4K UHD Smart Tizen TV (2022) for its exceptional picture quality and sleek design, seamlessly blending with their home decor. The TV's glare reduction and ability to sit close to the wall are also appreciated. However, some customers have noted concerns regarding the app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 94 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV, picture is amazing. Really love the picture mode

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, a beautiful addition to my living room especially with the white frame I bought with it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    The Picture Frame

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it sits close to the wall Itreally gives the appearance of a picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound. The quality of the video for a monitor this size is impressive. Live action sports are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the aesthetics it provides in the room. My guests arenin disbelief when they realize the art work is doubling as a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, delivered quick and at a great price! Purchased one for main room and one for master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Beautiful. Amazing. I wish I had two of them. Even the remote makes sense. Home run.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and decor as well. Made a great choice in purchasing this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must see

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get one, you’ll need another. Great picture, easy setup and fantastic art variety.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional. Worthwhile. It looks like an art piece.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 Frame TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks and works great. It’s like a piece of digital art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Framw TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv and displays well in the living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame Delivers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is all its cracked up to be, both as a television and as artwork.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Terrible Service by Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 85” Samsung TV at Best Buy. With taxes, came to just over $4,000. We had it delivered to a condo where we were moving to in a little over a month. We waited to open the box until it was ready to be installed just before we moved in. Only the TV screen was in the box — no connect box, no power, no stand, no remote, no manual. Called customer service three times. First they said the warehouse would call me in 24-48 hours, but that never happened. Then they said they’re not going to do a thing, but I could try walking into a store (I bought it online) and seeing if I have any luck (I won’t have any luck since I bought it online). So I’m out $4,000 and all I have to show for Best Buy not delivering a single part that makes the TV work is long waits for customer service reps who are very pleasant but won’t or can’t do anything. Won’t be shopping at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A pain to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this tv is sold without an in-wall cable is ridiculous and finding one is next to impossible. Was able to setup the tv with an in-wall media box. After 7 weeks of trial and error w/ the Geek Squad I finally had the tv setup and looks AMAZING. Should not take so much effort to setup as advertised.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for your review and sharing your thoughts on The Frame TV's included One Invisible Connection Cable. Your feedback is appreciated and will be shared with our design teams.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Greatest

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and will buy another one if I had room for it.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction, Picture quality

    Rated 5 out of 5 stars

    Clear picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture not too crazy that you have to subscribe for the art portion of it but there’s no glare on the screen every detail looks clean.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound highly recommend purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it a TV or a rare Masterpiece of Art or both ?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is like visiting the National Gallery of Art, and then watching a fantastic TV show or movie with great resolution. It looks great on our Family Room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    BEST SAMUNG!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and love the frame! I have viewed many tvs, best one so far!

    I would recommend this to a friend