Customer Ratings & Reviews
- Model:
- QN85LS03BAFXZA
- SKU:
- 6503085
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 85" Class The Frame QLED 4K UHD Smart Tizen TV (2022) for its exceptional picture quality and sleek design, seamlessly blending with their home decor. The TV's glare reduction and ability to sit close to the wall are also appreciated. However, some customers have noted concerns regarding the app performance.
This summary was generated by AI based on customer reviews.
No “In Wall” cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord that is included is not certified to go “in wall” and it is near impossible to find one that does. The Samsung website and all the photos of the frame TV show this this cool looking TV mounted on a wall doubling as a framed picture. It is a great concept however it is very misleading because an in reality you will have a cord hanging down the wall which these photos fail to show. Samsung/Best Buy say it is invisible or translucent however it is not. It is easily visible and completely ruins the concept. A certified fireproof “in wall” power cord should be included or at least available to purchase. Also, I specifically asked Best Buy prior to purchasing and was told it could go “in wall” and even bought a kit to do so. Extremely frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason,
I'm very sorry to hear of the confusion regarding The Frame TV's One Invisible Connection cable. Although the included cable is not rated for in-wall installation, an in-wall cable is available (model: VG-SOCR86U/ZA), which can be ran through your wall.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great product and install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The install team was wonderful to work with. Great communication and super comfortable with them in our home.
I would recommend this to a friendThe Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv-with the framed picture option. Also, we got it for such a good deal-thank you.
I would recommend this to a friend- Pros mentioned:Mounting
Love the flush mount!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal!!! Love the way it fits flush to the wall. Had a closet behind the wall that the tv was mounted to so we had the Geek Squad drill a hole all the way through and we put the "box" on a shelf.... This was great so that I can easily access the ports for Fire stick or game console, etc.
I would recommend this to a friend Good for picture, not movies
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how thin it is. The picture is not as good at other brands, because of the matter finish.
I would recommend this to a friendVery good tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a Wonderfull resolution!! Best Buy gave me a very good price.
I would recommend this to a friendBest Deal & Service Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the product and installation service are and where done well.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price and really great edition to the samsung family
I would recommend this to a friendLines on bottom of screen. DO NOT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lines on bottom left of screen. Very distracting. Out of warranty so out of luck. AVOID.
No, I would not recommend this to a friendDiscount time frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television on December 11,2023 and called on January 22,2024. The television went on sale for 1000.00 less, I wanted to get the 1000.00 deducted and was told it was past the return date, I am so disappointed in the refund status for Best Buy, it was just over the return date and I couldn’t get the discount. This is the worse experience I have ever had with Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JaniceS,
Please know you are leaving a review and 1-star rating for the 85" Frame TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on The Frame TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They mist deliver three times I waited then had to call you … horrible
I would recommend this to a friendTerrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one hour and then stopped. Just had Samsung come in on warranty and they have to change the panel in the tv!! Ridiculous
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really amazing product.im so satisfied using this product.
I would recommend this to a friendgreat quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, my second one. First one I bought six month ago and absolutely love it
I would recommend this to a friend
