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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 560 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 85" Class TU690T Crystal UHD 4K Smart Tizen TV for its exceptional picture quality, large screen size, and user-friendly interface. While some customers have expressed concerns about the volume and limited HDMI ports, the overall positive feedback highlights the TV's great price-to-quality ratio, making it a popular choice for those seeking an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 560 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture. Bright not pixelated . durable material and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    TV amazing; Customer service not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Customer service was a little lacking. Had to reschedule delivery because the first time the driver said he couldn’t find the address. No phone call to reschedule or anything. I had to make contact to find out what was going on with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the unit. The picture is great. I wish it had one more HDMI input, but I was able to find an Insignia HDMI switch also at Best Buy that took care of that. The price was great and the timing perfect. The Super Bowl looked mighty fine on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG was not compatible with antenna.Had to take it back.Because they couldn't find my house and you can talk to them you talk to India.But the Samsung is awesome I get 32 channels instead of the 8 LG received .I will stay with Samsung but I won't buy it at BB..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to use. Great choice of apps and the picture is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bringing things to reality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV ha phenomenon features. It’s clarity, sound and navigation is just amazing. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV highly recommend it especially at this price $999.00

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, great picture and sound. easy to maneuver, great for watching sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85-inch Samsung TV from BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened this box and was immediately amazed how great quality it was and was very easy to mount and turned it on and was very pleased with the sound and picture quality as well. I recommend going to best buy for the best experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv we purchased, got it home and the screen was busted took it back the same night, had a little issue but was finally able to exchange it. Got the second one home put together and we love it picture nice, sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear. amazing and easy to use…………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Have had zero issues with the picture. The remote is the only thing that could be better. The cover is easy to break and falls off after use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product back in January and only last month it started giving problems. Lucky for me it came with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Love & Love this TV!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love & Love this TV! It fits perfectly on my wall and thw picture quality is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater at home…but better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality screen. Not only is it lighter weight than the previous 85” tv I had but the screen quality and colors are awesome. I wish I could make my living room a movie theater but this tv makes it even better than a movie theater

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good display for sanctuary, if it’s already on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for use as a digital billboard for a church sanctuary. The built-in wifi connectivity has helped us get our information up on-screen easily without having to run a cable in an awkward place. Text is clear and readable even in a bright room. Color could stand to be calibrated a bit better; I’m sure I just haven’t found the right setting. I do wish I could get it to show a blank screen when it turns on; it defaults to Samsung’s online streaming service. At least I was able to replace Ice Road Truckers with Bob Ross…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarshallC,

      Thank you for your review and purchase of the TU690T TV. Please know we are here to help and have a few suggestions that may improve your experience.

      First, to adjust the picture on your screen, go to Settings > Picture > Expert Settings > to manually fine-tune your image.

      Next, I recommend utilizing the Last app feature, which automatically starts the last app you used once the TV is turned on. To enable this feature, follow the steps below:
      1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
      2) Enable the Autorun Smart Hub feature
      3) Navigate to Settings > General > Smart Features > Autorun Last App
      4) Enable the Autorun Last App feature

      If you’d like more help with settings, please reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything ive ever wanted. This tv is amazing and an amazing value for the price. Just dont make the mistake i did and get a mount that gives you space from the tv to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get you many!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and they are glorious... put them in bar setting. The local BB only had 1 and GM grabbed me another and had them both delivered! Really amazing! Love me some BB!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    "Bang for the Buck TV"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a TV that was worth the "Bang for the Buck." This is that TV. Thanks Best Buy for carrying this TV and recommending this to US. Good quality pictures, sound, looks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV great SmartTV controls

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Had it for almost a year now and zero problems. I really like the Samsung UI for the smart tv and apps. Very intuitive and easy to use.

    I would recommend this to a friend