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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 139 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 139 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Awesome size. Fits on 85 inch tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, espcially if you have a samsung mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it family love it amazing delivery was perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is not the best. For the orice it isn't horrible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New TV Samsung horrible picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered on November 15. Within a lil 2 weeks the tv picture distorted when turned on. So if you have to turn it on and off several times before you get a perfect picture two days ago whatever you watch flashes and then stops. We called Best Buy and of course we passed the window of Best Buy being responsible so they sent us to Samsung. We’re currently dealing with them but this has been a mission with this TV. It’s not even been month today is December 5, 2025 and the TV was purchased November 15, 2025. It’s ashame because our old tv was a Samsung great 20+ years

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Barb,

      Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Tv glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It glitches constantly. When the picture, starts it immediately turned to glitch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new entertainer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Tizen 85 inch smart TV is great! It was easy to install and the makes my life easier streaming. The colors are great and and the sound is good even using it without a sound bar system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Size and Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These TV's are perfect addition to our stage at church. They are being used vertically and are incredible. They only fault is where the electric input is located...In the lower center of the back, which puts it right behind most brackets,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger size with quality picture and easy to use controls and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st wall-mounted, large, smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have delayed buying a large tv for many years, but both my wife and I got sick and tired of not being able to read the channel guide or some of the text on screen , so I finally did a bit of research and settled on this one. I'm not a gamer and don't need the latest and greatest speed or clarity so I spent about 1/3 of what the most current and hi-tech Samsung of this size runs. I am very happy with the size and the picture. The sound is good enough without the additional sound bar (way to expensive - I thought) and despite a large learning curve regarding all the features, I am happy with the performance of this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungs are the best TV’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately when I bought the tv and brought it home, I unboxed it to find a crack in the screen. There was no visible damage done to any packaging so I couldn’t tell how it happened. I returned it to the store I purchased it at the next day and they quickly helped me exchange it and get it in and out of the back of my vehicle. The employees were knowledgeable on how to move the TV and how I could safely transport it. After the exchange I went home an unboxed my tv and set it up which was easy and quick. Very clear picture. The tv is very big and heavy definitely need 2-3 people to handle it properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really loving this TV so far, only complaint I have is we have DTV Stream so I don't need all the tech built into the TV. I would love an option to just purchase a "dumb" TV that only operates via HDMI inputs. If Samsung or other manufacturers would offer this option it would also drive down the price point. Just my 2 cents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customers service experience, they helped me right away and even told me about cash back options. I was in and out and got exactly what I came for. The two workers that helped me were extremely helpful and very nice. Thank You for making my experience amazing and quick. I will definitely come back to this location.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced an older 85" and this one by far is way better in not only picture and quality but even also the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV! The color's perfect and it was easy to install. Best Buy is the only place we buy electronics. The helped with the installation processand they were thoughtful and easy to talk to. The delivery people were right on time, called us when they were on their way and very polite and helpful also. Thank you all for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture and big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a big screen for our church and had a tight budget. This one seemed like is was big enough and surprising affordable. Although it was the least expensive 85” TV available at the time, I was surprised at how clear and vibrant the picture was. We just use it for PowerPoint and the occasional video playback so our requirements were easily met. Samsung is a a brand name so we are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It is SO BIG!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to the room It fills the wall with a clear picture and great sound!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crack in the TV's LED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery arrived safely on Saturday. Upon unpacking, I discovered a crack in the TV's LED. We spoke with a representative again and were able to get it exchanged. The TV arrived again and was very good. It took some time, but all the issues were resolved without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent tv, great image and colors. The sound is super.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television beautiful picture. Easy setup. Great pricing.

    I would recommend this to a friend
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