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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 304 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 304 reviews
  • Rated 5 out of 5 stars

    Prefect picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery …………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Highly recommended and excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever thanks to the TV my family time has improve and my Kids like to Watch togther and we love it kid approved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television, good sound and images, l love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality tv, good sound quality and images. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv the graphics are amazing this was a great buy definitely recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! You don't need a movie theater when you have this at home. In-store Best Buy team was very helpful. On-time, quick, and smooth delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, very grateful for your patience and your support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it cheaper, bb price matched and threw in goodies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a line in it but Best Buy replaced it. Otherwise it looks great. Easy to work with

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for an 85” TV and it was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv! Amazing customer service they sped up my order and got me out of the door in 20mins!! I love this store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp 75”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio excellent. Visual sharp. Couldn’t have purchased anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy was a Samsung Crystal TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Crystal, i own two now and i really loved the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Picture quality is great. Can download apps to play games as a family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Quick delivery and the Geek squad was great with mounting and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85 inches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has good resolution, it looks clear and I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as far large televisions are concerned. Picture quality is not that great. For the price is good for what I actually got

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuanM,

      We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Issues after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had thisTV for a few days short of 3 months and there is now a long down and across the center of the TV. It happened randomly while just watching the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jhabva,

      Thank you for sharing your experience with Samsung’s U8000F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:

      1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
      2. Switch channels or inputs to see if the issue appears across all sources
      3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
      4. Perform a cold boot by holding the power button on your remote for about 10 seconds
      5. Ensure your TV has the latest software installed: Settings > Support > Software Update

      If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Poor led screen with uneven backlighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this tv. Unfortunately it had severe uneven backlighting, dim corners, and a row of dead pixels. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Robert,

      I'm very sorry to hear about your experience receiving a TV with panel issues. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Excellent TV for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a crisp and clear picture. This is my 3rd Samsung TV and it doesn't disappoint.

    I would recommend this to a friend
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