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Customer Ratings & Reviews

Model:
MZ-77E2T0B/AM
SKU:
6447128
$359.99

Customer reviews

Rating 4.9 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are delighted by the speed and performance of the 870 EVO 2TB Internal SSD SATA, noting increased speeds and overall reliable performance. Users appreciate the ample storage space and ease of installation. Very few customers mentioned any issues with noise or boot time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,044 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very good purchase it works in my system very well and gives me a lot more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Forgot I need a tool kit to open the laptop but thats on my end. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 couldn’t recognize the drive, and not showing in the system. did a google search and figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung 870 EVO 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my ps4 pro with this SSD, and noticed an increase in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SSD transplant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced laptop HD with this SSD and laptop acts like a brand-new machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and runs great. Able to put extra games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very reliable storage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two to pc and laptop the freedom to not worry about space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and pick up. Works great, easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good SSD and it was on sale for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2tb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a little something for everyone. 9/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a good fit if my pc actually felt like cooperating when I was taking the original part out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      IanG:

      Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Slow write speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow when i Download stuff to this drive . My nvmb is faster when i download

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidP:

      Thank you for purchasing the Samsung 870 EVO SSD and for your review. Your 2TB drive was engineered to deliver speeds of up to 560MB/s Seq. Read and 530MB/s Seq. Write.

      If you haven't done so already, you may want to use Samsung Magician to run Performance Optimization, ensure that your motherboard supports SATA III interface, check that all performance related settings are set correctly (cached enabled, AHCI enabled), and be sure you have the latest version of the driver.

      Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Samsung 2tb evo drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not give a read and write speed like it advertised. It is slow drive. Wont buy it again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ThuyN:

      Thank you for purchasing the Samsung 870 EVO SSD and for your review. Your 2TB drive was engineered to deliver speeds of up to 560MB/s Seq. Read and 530MB/s Seq. Write.

      If you haven't done so already, you may want to use Samsung Magician to run Performance Optimization, ensure that your motherboard supports SATA III interface, check that all performance related settings are set correctly (cached enabled, AHCI enabled), and be sure you have the latest version of the driver.

      Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your speed issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m was defective had to return idk if product is good or not

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EdwardR:

      I am very sorry to see that you encountered issues with the Samsung 870 EVO SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Speed is Key

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that once I loaded my bios onto it from my original HDD it immediately sped the computer up. So far it seems to be a non-negotiable upgrade for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overpriced but usable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this i noticed new egg had a 4tb unit for the same price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnR:

      Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a year and a half of use, is now a brick.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TheOneNeoLok:

      I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Honestly, got roped into buying this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee I was talking with, roped me into buying this SSD when I wanted an nvme style SSD, which the motherboard in the PC I built a few years ago, has a slot for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Slayer:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you ever have questions or concerns regarding your SSD, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice i like this hard drive, 10 outta 10 would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary professional and a good working knowledge of my lap top.

    I would recommend this to a friend