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Customer Ratings & Reviews

Model:
MZ-77E2T0B/AM
SKU:
6447128
$359.99

Customer reviews

Rating 4.9 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers are delighted by the speed and performance of the 870 EVO 2TB Internal SSD SATA, noting increased speeds and overall reliable performance. Users appreciate the ample storage space and ease of installation. Very few customers mentioned any issues with noise or boot time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,044 reviews
  • Rated 1 out of 5 stars

    Won't Boot after a Clone job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not Clone my new Samsung 2TB Hard drive using Samsung Magician or NTI using Win-7 or Win-10 desktop computer's to this new 2TB SSD. Also tried Acronis. Now none of my computers will even recognize the new SSD Samsung drive. It will not boot up either. This is the 2nd Samsung SSD that would not boot up after cloning. Three other Samsung SSD's worked fine for Win-Vista and Win-7 and Win-10. I will be returning this one to Best buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RogerK:

      Thank you for sharing your review of the Samsung 870 EVO. Samsung stands behind the quality and performance of our SSDs with a limited 5-year manufacturer’s warranty when purchased brand-new from an authorized dealer.

      If you have not returned your drive yet and want to troubleshoot your issue first, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. No issues. I would purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust Samsung 870 EVO

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost two years it stopped working and my laptop ro s not boot up and even I removed from my laptop and connected to another laptop but my laptop does not recognize it. I lost a lot of important data. I need to recovey data now.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MostafaO:

      I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Easy Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    software made data transfer easy. Only a couple small glitches afterward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Great storage drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great storage drive for a fantastic price. Plenty fast for a storage drive, Easy to install and hook up. Samsung's SSD software is easy to understand and use. I ran a performance test on the drive and it had numbers that matched the published specs almost exactly. I would definitely recommend this SSD for a multiple of uses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed in 9 months. Samsung was not very interested without inconveniencing me greatly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    pc is Dead .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pc is Dead .pc is Dead .pc is Dead .pc is Dead .pc is Dead .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kenneth:

      Thank you for sharing your review of Samsung’s 870 EVO SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.

      Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung is the best drive around.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other Samsung drives with zero issues. That is why I continue to purchase Samsung products, they can be trusted to last a long time. I just had a 1 TB Western Digital SSD die on me after 3 years it was still under warranty but the issues is if you cannot access it then you cannot erase it either, so I had to bite the bullet and not return it for a replacement. Very angry and lost all my data. And I was just using it as a backup drive, so it was not like I was gaming with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great upgrade for any pc with a spiner drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to setup. Totally changed my PC to an amazing machine again. Worth every scent and i didnt need to install a single app. Very pleased with the pickup secure so nobody can pick up the purchase but me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance for an SSD. Samsung is definitely the best SSD provider out now, and this speeds up your file management significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best deal for space and speed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to install and setup. Up and running in less that 30mins. Transfer rates are very fast. Tested with cyberpunk

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than a hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than a hard drive nice size. Samsung quality hopebit lasts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Samsung did a good. Again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderfully packaged product, like any Samsung device, Nice and speedy; also, very easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quick, great value and works great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works just fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! No issues so far. Exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Quick and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is simple to install and performs very well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung 2TB SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good price. I had been looking for a Solid State Drive for my desktop computer and Best Buy had this one available at a very good price. Good product good price. I had been looking for a Solid State Drive for my desktop computer and Best Buy had this one available at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, quiet and smooth, does a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and quiet, easy to use, and great capacity, The app works well, but is not at all needed; we've been using the masher for a a couple of weeks now and I just got around to installing the app, to load the "Econo Wash" cycle to it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My 2 TB SSD purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truly the best value for money. These days, keeping my files safe and properly backed up is important, and investing in a large capacity drive that does not take a lot of space is just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A tiny powerhouse of storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up the OS super quickly, and the fact it is so tiny and light and yet has such large capacity is amazing. I just need to find a way to attach it to my tower since it's so small :D

    I would recommend this to a friend