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Customer reviews

Rating 4.9 out of 5 stars with 1699 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,699 reviews
  • Rated 3 out of 5 stars

    Samsung EVO's not recognized via USB connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive on sale at BB to upgrade a current functioning SSD and planned on connecting it via a USB to SATA adapter that I have and have used successfully for this purpose in the past for cloning an image of the current drive including the OS and data. After researching when the drive was not recognized, I discovered that for some unknown and unexplained reason that these Samsung EVO SSD drives are not recognized via USB even when using Samgsung's Magician software. I returned to Best Buy for a refund and will use a different brand. My last SSD was a SanDisk and it was easily cloned with the old HDD OS via USB. I found this online: The Samsung Magician will not support the 860 EVO SSD, if it is connected via USB. Once the drive is installed and connected through the SATA port of your motherboard as designed, then the Samsung Magician will have full communication and give you all of the drives information and features.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Long:

      Thank you for your review of this Samsung 870 EVO SSD. I’m sorry to hear that your drive did not meet your needs and have returned it.

      Your feedback is appreciated and important in helping us provide crucial factors regarding our products. Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SSD with smooth writing speeds, I have not had any issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ssd hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice i would highly recommend, good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this ssd for almost all my desktops that i use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sad laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best purchases i could have made.. the tech was very nice and explained the pros and cons so that i could understand therefor i could make the best purchase for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on Aug. 7 and I wait a month before I review so if there is any problems I can return and let others know. It has worked as expected. It used as a backup drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The HP laptop is wonderful and fits our needs. The sales rep was very informative and pleasant to work with. The Geek Squad was also a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Made the switch to SSD and haven't looked back. Sooooooooo Much faster and load times are a thing of the past. Definitely a must have for all PC builders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth going bigger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price at 500gb. I wish i got 1Tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hard drive install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they completed the install sooner then expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, but needed something faster. Def buy if you need an upgrade to an SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality workmanship. Laptop working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the part you want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung SSD are excellent quality and are my go to for upgrade parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Highly recommend buying from here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great upgrading my Dell laptop from HDD to SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we only use the samsung for ease of drive duplication software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast SSD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's blazing fast for a 2.5" SSD. Perfect for primary OS drive. Add an additional 2TB or larger for storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale same price as less well known ssd's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Disk Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, working as expected. Priced reasonably. Thx.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good storage for the average pc user. Reading speeds are decent.

    I would recommend this to a friend
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