Customer Ratings & Reviews
- Model:
- MZ-77E500B/AM
- SKU:
- 11615160
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this product comes with sata cable I would give 5 star. Still good enough.
I would recommend this to a friendMemory Space
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for the old game console for my grandson.
I would recommend this to a friendGreat ssd for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Formatting was not simple but worked great once done
I would recommend this to a friendGood hard drive when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SSD is a little overpriced, but great quality. It works great.
I would recommend this to a friendBargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good low capacity SSD in a pinch. Reliable brand and quality build.
I would recommend this to a friendGood Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at the beginning (as I converted to this form HDD in my HP Pavilion) but gets noticeably slower as we use. Have used it for almost 2 years now.
I would recommend this to a friendBrand response from Samsung
Posted .Nana:
I’m sorry to hear that you’re not fully satisfied with the performance of your 870 EVO SSD.
If you haven't done so already, you may want to use Samsung Magician to run Performance Optimization, ensure that your motherboard supports SATA III interface, check that all performance related settings are set correctly (cached enabled, AHCI enabled), and be sure you have the latest version of the driver.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Easily available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too early to gauge performance, as it was just installed, but I’ve been able to successfully load the OS and applications.
I would recommend this to a friendBrand response from Samsung
Posted .SWatson:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
SSD SATA outperformed by Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found when I A/B tested this with my Passport the passport provided the better sound in my streamer. I was very surprised by this. Tried other arrangements, then ultimately returned the SSD SATA since the Passport sounded better. It did take more space, but it was something I could live with.
No, I would not recommend this to a friendBrand response from Samsung
Posted .REMA:
Thank you for your review of this Samsung 870 EVO SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction. Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
Problems after 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this replaced after buying my desktop. After installing (by the geek squard) worked great for about 3 weeks, will be taking it back---again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Keith:
Thank you for your review of the Samsung 870 EVO SSD.
Samsung stands behind the quality and performance of every 870 EVOSSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Too exp.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, dont have othres brands, newd ti ask everything to staff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RolandoM:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to upgrade a Sony Vaio laptop. The disk migration program did not transfer all of the partitions, resulting in a "No Operating System found" error message. After multiple attempts I gave up. This is a more expensive SSD and I should have saved money by buying a cheaper SSD, but I was hoping this would save me time. Instead I used hours more than expected. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Androiduser:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Satisfied so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be working ok, so far. I hope it continues to work withnew hard drive
I would recommend this to a friendNeeded new hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new hard drive is fantastic. I turned my laptop on and it booted up so fast.
I would recommend this to a friendTypical Samsung quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected quality product from samsung as far as their ssd's go. Samsung data migration software makes it easy to transfer over your old windows install.
I would recommend this to a friendSamsung Quality & Affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a spinning drive that was giving errors. Huge improvement in speed, and hopefully better longevity with Samsung quality.
I would recommend this to a friendVery nice hard drive upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to boost the memory of my work laptop, and this worked out well. The computer even seems to start up much faster.
I would recommend this to a friendTV Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, picture is clear, great colors. It is on 16 hours a day and never an issue unless its power or provider.
I would recommend this to a friendGood until it failed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it failed 3 months after purchase, Samsung warranties it with a refurbished one in a week’s time.
I would recommend this to a friendBrand response from Samsung
Posted .BoodPee:
Thank you for the feedback regarding the warranty process. Our warranty states that Samsung will either repair or replace the product with a new or refurbished product that is equal or greater capacity and functionality. Rest assured that any refurbished SSDs are tested to meet Samsung specifications.
Should you ever have questions or need assistance, please feel free to contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Our team is always here to help!
~ Samsung Memory
hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, prompt service. What it's supposed to be. okay now is that enough
I would recommend this to a friendBrand response from Samsung
Posted .Joemama:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations.
If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good, excellent quality the purchase of the year
I would recommend this to a friend
