Customer Ratings & Reviews
- Model:
- MZ-77Q2T0B/AM
- |
- SKU:
- 6422327
Customer reviews
Rating 4.9 out of 5 stars with 845 reviews
(845 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers value the 870 QVO 2TB Internal SSD SATA for its significant storage capacity, excellent performance, and ease of installation. They also appreciate its competitive price and fast boot times, leading to an overall positive experience. While some mentioned the warranty period as a potential drawback, the majority of feedback highlights the drive's speed and capacity as key strengths. The product's compact size is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Rated 5 out of 5 stars
SSD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.large storage capacity for storing large games you will be happy
I would recommend this to a friend Rated 5 out of 5 stars
Samsung SSD 2.5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. I bought this for my laptop, the Lenovo Legion 540Y, I needed more storage space- documents and videos. I like the transfer speed, way faster than the 3.5 SATA hard drive. Purchasing value well I bought it during Black Friday so I did not pay full price so I would say that the price was fair. ( shrugging my shoulders)
I would recommend this to a friendRated 4 out of 5 stars
Up Date to my Computer's storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a time sensitive project that had to be done and the service department handled my situation quickly.
I would recommend this to a friendRated 4 out of 5 stars
Great ssd overall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but great read/write speeds Not much slower than my NVME I would recommend
I would recommend this to a friendRated 4 out of 5 stars
Price over performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as I wanted it to be so I settled for price over performance on this one
No, I would not recommend this to a friendBrand response from Samsung
Posted .CamelJoe:
Thank you for purchasing the Samsung 870 QVO SATA III SSD and for your review. Your 2TB drive was engineered to deliver speeds of up to 560MB/s Seq. Read and 530MB/s Seq. Write.
If you haven't done so already, you may want to use Samsung Magician to run Performance Optimization, ensure that your motherboard supports SATA III interface, check that all performance related settings are set correctly (cached enabled, AHCI enabled), and be sure you have the latest version of the driver.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 4 out of 5 stars
Good not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what u want, personally think its overpriced but it works.
I would recommend this to a friendRated 1 out of 5 stars
Disappointing Performance and Short Lifetime
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret to say that my experience with the Samsung - 870 QVO 2TB was extremely disappointing. I purchased this SSD for my computer, and after only eight months of use, it suddenly died. Although the SSD still works and boots windows, it takes an excruciatingly long time, and the computer runs extremely slow. In the task manager, the DISK is always at 100%, which is unacceptable for a product that is supposed to enhance the performance of my computer. I am unsure if my specific purchase was faulty, or if the product is simply not reliable. This was my first time purchasing a 2TB SSD, and I will never make that mistake again. I have used Samsung SSDs for a long time, and until now, I have always been pleased with their performance. However, after this experience, I cannot recommend the Samsung - 870 QVO 2TB Internal SSD SATA to anyone. It is a waste of money and time. I did not report the issue or file a claim because it was eight months after I had bought the product, and it was easier for me to purchase a new 1TB drive. This SSD has been a complete disappointment, and I would strongly suggest looking elsewhere for a more reliable SSD for your computer. In summary, I would give the Samsung - 870 QVO 2TB a one-star rating, and I cannot recommend it to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dillon:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 870 QVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you’ll give us a chance so we can provide you with the excellent experience we strive for. We hope to hear from you soon.
- Samsung Memory
Rated 4 out of 5 stars
Performing well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get out of the box, but the monitor is performing well.
I would recommend this to a friendRated 4 out of 5 stars
Get right drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Drive I have is great, but this isnt the one.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product transfer at 513 on my system, no complaints
I would recommend this to a friendRated 4 out of 5 stars
Easy install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Installed myself and I’m not an expert.
I would recommend this to a friendRated 3 out of 5 stars
Stores are severely understaffed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toon early to tell yet. I cannot get anyone there to help me load data on it correctly. Appt times are two weeks out and be prepared to spend 20 minutes plus on hold even if you are looking for online help.
I would recommend this to a friendBrand response from Samsung
Posted .Heartattackguy:
I am sorry to hear you are experiencing trouble with your 870 QVO SATA SSD.
Please allow us the opportunity to assist you with troubleshooting or any questions you may have. You may contact Samsung Customer Support via the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Thanks for choosing Samsung.
~ Samsung Memory
Rated 3 out of 5 stars
Don’t like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having difficulties with unit it keeps shutting down on me and have not been able to use my computer like I use to
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sabrina:
I’m very sorry for the difficulties you’ve experienced with your 870 QVO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 870 QVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Warranty Info
c) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Rated 2 out of 5 stars
Failed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 6 months. Not very happy but glad I have the warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted .Michele:
It’s unfortunate to hear of the issues you’re experiencing with your 870 QVO SSD, and we greatly appreciate your patience while waiting for your warranty service. Should you have any questions after your service is complete, Samsung is here for you. Contact us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Your experience is very important to us and we will share your feedback with our product team.
- Samsung Memory
Rated 3 out of 5 stars
solid hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It now works but only after several visits to the Geek Squod
I would recommend this to a friendBrand response from Samsung
Posted .JamesC:
While it’s great to hear that your 870 QVO SSD now works, I’m very sorry to hear of the difficulties you experienced with it.
Should you ever have questions or need assistance using this product, please know we’re always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
- Samsung Memory
Rated 1 out of 5 stars
Lasted a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its my luck or not. Everything went great for installation. worked great and the transfer tool is always helpful. Got a blue screen and couldnt find boot drive. Pulled it out to check, when unplugging it the plastic had become so brittle that it broke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sterlingc85:
I’m very sorry for the difficulties you’ve experienced with your 870 QVO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 870 QVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Rated 3 out of 5 stars
Slow for prolonged writing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow for prolonged data transferring. Fast for smaller files.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AndrewC:
Thank you for purchasing the Samsung 870 QVO SSD and for your review. We value your feedback regarding the speed of your SSD.
Your 2TB drive was engineered to deliver speeds of up to 560MB/s Seq. Read and 530MB/s Seq. Write.
If you haven't done so already, you may want to use Samsung Magician to run Performance Optimization, ensure that your motherboard supports SATA III interface, check that all performance related settings are set correctly (cached enabled, AHCI enabled), and be sure you have the latest version of the driver.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Rated 3 out of 5 stars
SATA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thought it was bigger but still does the trick .
I would recommend this to a friendBrand response from Samsung
Posted .shalerk:
Thanks for choosing the Samsung 870 QVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Rated 3 out of 5 stars
It's space so.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing much to say... Really it's just a hdd easy to install I guess
I would recommend this to a friendBrand response from Samsung
Posted .Niyah:
Thanks for choosing the Samsung 870 QVO SD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
4) Facebook Messenger: https://www.facebook.com/samsungsupport
5) Twitter:  https://twitter.com/SamsungSupport
6) Samsung Members App: offers support, news, tips, exclusive content, and diagnostic tools. Download from your mobile device app store.
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:StorageCons mentioned:Warranty
Rated 5 out of 5 stars
Excellent budget SSD with TONS of space
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s said that when trying to increase the speed of your pc, the first and easiest thing to replace is the hard drive. And I agree. The 870 QVO SATA SSD is Samsung's budget level SSD with storage capacities up to 8 terabytes. It is a SATA interface drive which is limited to 600 MB/second transfer rates, unlike NVMe drives which can reach speeds of 3500 MB/second. While these numbers look good on paper, there are lots of variables and real-life scenarios to take into consideration. A quick google search will show many review sites with all the big test results and comparisons. In my opinion, from a consumer standpoint, the only thing that matters is how much faster the drive makes your computing experience. As with most SSD’s, the drive arrived with a multi-language manual that says to go to Samsung’s website for their drive magician and cloning software and some general installation pictures. You have to browse their site to find the software. Since I already had the drive and didn’t need to shop for one, I would have preferred a link that took me directly to the software page and download links. If you are replacing an existing drive you will need either a 2nd drive bay, data transfer cable such as https://www.bestbuy.com/site/apricorn-data-transfer-cable-gray/3459621.p?skuId=3459621 or external drive dock. Samsung’s cloning software worked well. Like most companies, it requires their brand drive to be present. Cloning my laptop hybrid drive to the new SSD took just over 20 minutes. Swapping the new SSD into my older Dell laptop was simple and only took about 10 minutes and the difference is amazing. If you are not planning on cloning your existing drive and want to install a fresh version of your OS, know that this drive comes completely blank and will need to be partitioned and formatted prior to using. Trying this, a clean install of Windows 10 home from a USB 3.0 thumb drive took less than 10 minutes in my I7 laptop with 16 GB of ram. My laptop now boots to Windows 10 home in about a minute compared to several minutes or more with the old hybrid drive. Programs launch almost immediately. I also have a similarly spec’d desktop PC that has an NVMe PCIe drive and in my use, the speeds and load times are too close to notice any significant difference. The Samsung Magician software shows drive information, details and benchmarks. It is also used to diagnose any issues your new SSD may have as well as secure erase and drive encryption if that’s something you need. My only negatives for this SSD are the warranty which is only three years vs the usual five years that most other manufactures offer and not having a direct link to the Samsung Magician and cloning software. I highly recommend the new Samsung QVO SATA SSD to anyone who is looking to speed up their computer and is limited by a SATA interface.
I would recommend this to a friend



