Customer Ratings & Reviews
- Model:
- MZ-V7S500BAM
- SKU:
- 6324468
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 970 EVO Plus 500GB Internal SSD's exceptional performance, ease of use, and fast boot times, frequently citing its value for the price. Positive feedback also highlights the straightforward installation process and reliable storage capacity. While some users experienced compatibility issues, the majority reported minimal heat generation.
This summary was generated by AI based on customer reviews.
One of the best nvme ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 980 Evo pro is the best on the market but this comes in a solid second
I would recommend this to a friendGood Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reall good component to get. Especially for a low end computer set up
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it intended but nothing extraordinary!
I would recommend this to a friendBrand response from Samsung
Posted .someonecool:
Thanks for choosing the Samsung 970 EVO Plus SSD. I hope that your SSD is meeting your expectations for your memory storage.
If there is anything, we can do to help improve your experience, please contact Samsung Customer Support and know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Love
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s perfect for my needs.would totally recommend
I would recommend this to a friendGreat Harddrive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hard-drive for my laptop of three years to extend the storage. It works fantastically. I had it installed by the Best Buy team.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took too long to receive product, cannot reach anyone by phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ittooktoolong:
I am sorry to see that you had an unfortunate purchasing experience with your seller.
We hope your situation has a quick resolution, and you can soon enjoy the best-in-class reliability and performance of the Samsung 970 EVO Plus NVMe SSD. For product feature and usage questions, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
older model but works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would work for you in a pinch but the 980 is better
No, I would not recommend this to a friendfunctional drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is working in my alien ware pc just fine as far as I can tell
I would recommend this to a friendBrand response from Samsung
Posted .thor:
Thank you for purchasing the Samsung EVO Plus NVMe SSD. I hope that your drive is meeting your expectations.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Ease of use, Installation, Speed
Super fast drive...easy install on my Alienware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching quite a bit on m.2 replacements for the 1 TB Hybrid HDD (2.5") on my Alienware m17, I settled on the Samsung 970. I saw that it had great reviews with excellent read/write speeds. Even though I had space for the original 1TB Hybrid HDD and two (2) m.2 drives, I wanted only to have the m.2 drive in there for now. I wanted all the contents to transfer over to the m.2 including the OS so that it can boot from that drive. After watching a few migration/cloning tutorials, I decided on using the Macrium Relfect Free software as opposed to the Samsung Migration software. The Macrium was free, simple and reliable. I installed the Samsung m.2 in the m.2 slot and it was immediately recognized by the pc. (as an unallocated drive) At this point, there is no need to format the m.2 drive as Macrium will format it later during the cloning process. I used the Macrium Reflect software to clone the ENTIRE 1 TB Hybrid HDD's contents onto the Samsung m.2. FYI: drag over the C; drive last as it will autofit the available space to the new drive. (Took about 1.5 hours since this was a fairly new pc and I don't have much on there - maybe about 100 GB). After the clone was complete, I shut down the laptop and physically removed the 1 TB Hybrid HDD. I restarted the laptop and it recognized and booted up from the Samsung m.2 without me having to adjust/interfere with the BIOS settings. I was a little unsure about messing around the BIOS settings so I was glad that I didn't have to fiddle around the boot order/options. I restarted it a few times since without any issues. The m.2 is partitioned just as the prior Hybrid HDD was. I would highly recommend this m.2 drive. Speeds are super fast and install was easy. Just make sure your pc's motherboard is compatible. For example, the m.2 slot on my PC was marked "...M.2 2280 NVMe PCIE3x4 only".
I would recommend this to a friend running really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is running very well so far time will tell
I would recommend this to a friendBrand response from Samsung
Posted .marshall:
Thank you for purchasing the Samsung 970 EVO Plus NVMe M.2 SSD. I hope that your drive is meeting your expectations.
If there is anything we can do to help improve your experience or should you have any questions or concerns please know we're always here to help. You can contact Samsung Customer Support via any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this SSD for a few months now after a week of having this installed, everytime I would launch my PC for the first time it wouldn't recognize this drive and I would have to restart it in order to see it. Have been trying for an hour to launch a game that is installed on it and it is telling me I do not have it installed when I was just playing yesterday. This drive is also showing up in "This PC", but for some reason nothing installed on it is working. I thought I did good going with this SSD, but it has been nothing but problems from the start.
No, I would not recommend this to a friendBrand response from Samsung
Posted .itzwalter:
I’m very sorry for the difficulties you’ve experienced with your 970 EVO Plus SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
If you have no other options buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly one of samsungs better products. Made my main machine lock up from time to time. Works fine as a boot drive for my NAS though, but so do older 2.5 mechanical sata drives
No, I would not recommend this to a friendBrand response from Samsung
Posted .ProfessorMoriarty:
Thank you for purchasing the Samsung 970 EVO Plus for your storage needs. I’m very sorry for the difficulties you’ve experienced with your SSD We’re happy to assist you with the machine lock up issues you are experiencing.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Great upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly in HP ENVY all in one 27" as an upgrade to the 256 module
I would recommend this to a friend500GB SSD Too small.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small for modern PC. 1T as a minimum. i chose the 2T model for a small extra cost
No, I would not recommend this to a friendYes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the greatest in the world.........................
I would recommend this to a friendDoesnt work on my desktop PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Dell 3670 desktop pc with a slot on the mother board for the Intel version on the SSD. I have called Dell and Samsung and connot get it to work. Ive tried to differand Samsung SSDs and had better setup with the 500GB I was able to use the samsung software. The first one the 250GB version would not evan let the software see it. Its probably something with my PC. make sure to consult your computers owners mannual for compatibility.
No, I would not recommend this to a friendSSD Problems
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Zenbook 14", SSD had a SMART error 4 months after purchase, same brand of SSD. Went to Best Buy and had it replaced with this SSD. Haven't had my computer for a year yet and now my computer stopped reading this SSD as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SSDProblem:
Thank you for purchasing the Samsung 970 EVO Plus SSD. We appreciate you sharing your experience with us.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Memory
terrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a terrible system . We need replacement of product as soon as possible
No, I would not recommend this to a friendBrand response from Samsung
Posted .peter:
I am very sorry to hear that you are not completely happy with your Samsung 970 EVO Plus NVMe M.2 SSD.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Memory
Drivers and BIOS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very difficult to install. You must download the drivers and install the BIOS update update. No drivers of instructions are provided.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IMTParty:
We always aim to deliver a great experience, and it’s unfortunate to hear the 970 EVO Plus SSD did not meet your expectations.
Please give us the chance to gather additional information from you so we can troubleshoot this issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
I was directed to buy by geek squad...after 4 time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was incompatible with my samsung laptop...geek squad finally figured out after 4 trip and lots of lost computer time..best buy does not have a compatible drive for the computer I purchased therr... they found a compatible drive at Amazon which they installed for me.
No, I would not recommend this to a friend