Customer Ratings & Reviews
- Model:
- MZ-V7S500BAM
- SKU:
- 6324468
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 970 EVO Plus 500GB Internal SSD's exceptional performance, ease of use, and fast boot times, frequently citing its value for the price. Positive feedback also highlights the straightforward installation process and reliable storage capacity. While some users experienced compatibility issues, the majority reported minimal heat generation.
This summary was generated by AI based on customer reviews.
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great M.2 drive and never had any trouble with the product. Great read/write speed and the software (disk magician) works magic. Transferred my old HD to this one with no trouble
I would recommend this to a friendBrand response from Samsung
Posted .RobertL:
Thanks for choosing the Samsung 970 EVO Plus SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Seemed like a good idea
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like a good idea, although it was missing a screw (size#1) to attach it to mother board. And the mother board did not have it either. Had to return it to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AKgladius:
I am sorry that a screw was not included with your Samsung 970 EVO Plus NVMe M.2 SSD and have returned it.
Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
You can reach Samsung Memory Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope to regain you as a customer in the near future.
~ Samsung Memory
New hard drive installed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop still not operating correctly. New hard drive installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mike:
I’m very sorry for the difficulties you’ve experienced with your 970 EVO Plus SSD. We completely understand your frustrations, and we are here to help.
Please give us the opportunity to gather additional information from you so we can isolate this issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We hope to hear from you soon.
- Samsung Memory
i didnt even get my item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tbh i saw the van outside my house but i didn't see anyone get out of the vehicle and they just took off. So i actually didn't get my item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ididnotgetmyorder:
I am sorry to see that you had an unfortunate delivery experience with your seller. I would recommend you contact Best Buy directly for assistance in correcting the situation.
We hope your situation has a quick resolution, and you can soon enjoy the best-in-class reliability and performance of the Samsung 970 EVO Plus NVMe M.2 SSD.
For product feature and usage questions, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not come with the screw and it is totally useless without the screw!!! >:-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .SuckerFace:
Thank you for purchasing the Samsung 970 EVO Plus SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/
4) Text HELP to 62913
5) Samsung Members App
6) Facebook Messenger: https://www.facebook.com/samsungsupport
7) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Speed
Fast card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buys wanted $200 bucks to upgrade my 256GB M.2 card so I saw this and picked up 500GB for my old laptop whose motherboard would only support this amount. After downloading Samsung software I was able to clone my drive, took out old drive and installed this. After switching boot drive it started right up. I had to tweak it just a little but my old laptop got a new life and 325GB extra space. It boots up super fast and when shutting down it will go off quickly. Everything is faster now so I'm happy. FYI the $200 for upgrading did not include M.2 card!
I would recommend this to a friend good value but did not last 1 month
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is not stable and did not work well, so I am no longer using it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nancy:
I am very sorry for the issues you have encountered with your Samsung 970 EVO Plus NVMe SSD and you are not completely happy with it.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
We can be reached via the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung stands behind the quality and performance of every 970 EVO Plus SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Didn't work had to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The EVO didn't want to boot up. Had it checked and was a bad drive.
No, I would not recommend this to a friend- Cons mentioned:Heat
Excellent But......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent, the CrystalDiskMark validated and the read/write speed. Migration was painless using EaseUS Partition Master and I didn't need to format it, although it was seen by the application as unallocated. EaseUS did format it automatically along the course of the transfer from the Sata SSD, which now will be used as a back up. One notable exception is the heat that this drive generates. Using application monitors like CPUID HW or CrystalDiskInfo will tell you the various temperature variances as you put the drive into a performance benchmark. I also use a Raytek laser to confirm the readings. Anyway, I finally decided to put a copper based Swiftech ram sinks on top of the controller and the memory chips that help ease and stabilize the temperature spikes. Another issue that confounded me was when I tried to register the product with Samsung's website. I don't know if Best Buy is using refurbished products or not but it came with a brand new unopened box. Samsung's response was "Looks like your product has already been registered, ....". and that's a bit perplexing. But heck, I'm not going to worry about it, for the money that I spent, the cost/benefit was within my tolerance.
I would recommend this to a friend - Pros mentioned:Speed
Fast Hardware and Terrific Software = Winner !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware is fast, but you should buy this M.2 for the absolutely awesome software. Samsung’s Magician cloned my 256 GB SATA SSD to this 500 GB M.2 in less than 10 minutes. No fooling with partitions, no problems with making it bootable, no work at all. The software did it all automatically. I removed my old drive and restarted the computer. Everything worked the first time. Amazing. Don’t worry if Windows 10 doesn’t recognize the new drive. Just download and run the software. It will be taken care of. Wow. The price was $80. Worth every dime.
I would recommend this to a friend Ez Storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.500gb for my windows now i can have more storage for my games
I would recommend this to a friend- Pros mentioned:Speed
FAST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so fast. The read/write speeds are blazing fast. Only wish I had bought a larger capacity.
I would recommend this to a friend - Pros mentioned:Speed
Shoulda known better...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought another brand m.2 NVMe DESPITE the reviews that this was the 1. Well,that SSD lasted for two months before failing on Thanksgiving 2019. This thing is fast. My brand new computer does not know how to act with this SSD installed instead of the one I had or the HDD that shipped with the computer. Get it, go on Samsung's website and get their software. For right now, this is computer nirvana...
I would recommend this to a friend - Pros mentioned:Speed
Great Drive with nice features!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast drive, speeds are as advertised, it has a 512mb dram cache for the 500gb version which is what I got. Another thing is this Samsung Evo Plus runs 5-7c cooler than a WD sn750 so that's a huge bonus. The Features are great which include TRIM, samsung migration tool, etc.
I would recommend this to a friend Samsune 970 EVO Plus is great!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the 970 EVO Plus Internal SSD worked great the only thing that i dont really like is it does not come with screws to put it in but i have had it in fine without them.
I would recommend this to a friend- Pros mentioned:Speed
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great way to reduce wires in your PC, this will do the job. I am currently using it as my OS and is quick. I currently have no complaints about it.
I would recommend this to a friend - Pros mentioned:Speed
Love It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the gold standard of NVMe drives. If your unsure what to get- this is the one. Speeds are fast and drive is durable.
I would recommend this to a friend - Pros mentioned:Ease of use
Great SSD for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great SSD for the money. Easy to install and easy to use.
I would recommend this to a friend - Pros mentioned:Speed
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Got my laptop up and running quickly
I would recommend this to a friend - Pros mentioned:Speed
Starfield is aight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It let's me play Starfield. Barely, but thats probably Bethesdas fault.
I would recommend this to a friend