Customer Ratings & Reviews
- Model:
- UN98DU8900FXZA
- SKU:
- 6644820
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the 98” Class DU8900F Series Crystal UHD 4K Smart Tizen TV (2025). Specifically, customers find the picture quality to be crisp.
This summary was generated by AI based on customer reviews.
Great Quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came packaged well and Best Buy delivered it which was so nice because I didn’t have to carry it inside by myself. The quality of the television is worth every penny. Great purchase and experience
I would recommend this to a friendOverall Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great TV awesome picture quality! The sound is a little low. I did have to return the first tv due to being damaged in shipping. Still very please with the tv.
I would recommend this to a friendSamsung 98" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easily connects to my samsung S-24 ultra and actually has a good sound, I've not hooked up my sound bar system yet and the tv speakers alone dont sound to bad.
I would recommend this to a friendmerry christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic television, picture is crystal clear easy to go through set up and going between streaming of the different programs
I would recommend this to a friendNice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv. We had to replace our 85inch. There is not much a of a difference except we switched from LG to Samsung.
I would recommend this to a friendWOW GREAT PICTURE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PICTURE I FEEL LIKE I AM IN THE TV. WATCHING FOOTBALL ON HERE IS ANOTHER EXPREIENCE
I would recommend this to a friendPurchasing at tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice in tv. I Love the quality and the overall purchase of the tv
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity, the speakers could be improved but otherwise great!
I would recommend this to a frienditem owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received it in perfect and good condition i recommend this company to everyone
I would recommend this to a friendBest Buy for Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture qualify is awesome! The size and quality is perfect for my family.!
I would recommend this to a friendThis TV offers great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with this purchase and would recommend it to anyone looking for a reliable TV with good picture quality at a reasonable price.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy, great tv, will never go smaller than a 98 again
I would recommend this to a friendPerfect size and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality , great smart system, easy to hang at wall
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture when watch sports great quality and the sound is loud
I would recommend this to a friendTv is huge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to have a big living space and this is a awesome and affordable tv
I would recommend this to a friend98 inch Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immersive, cinematic experience at the comfort of your home.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. Had to change pickup to delivery.
I would recommend this to a frienddead pixels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi samsungwasher,
Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.
You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.
In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.
If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Have Yet to Receive a Refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product on 12/12/25 and planned on ordering a smaller version and have yet to receive a refund. It is now 1/9/2026 and I still have not received a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ShelbyP,
Thank you for your purchase. Please reach out to Best Buy directly to assist you with your refund. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~Samsung Advisor
Big tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great,delivery was awesome,guys were wonderful and set up was a snap
No, I would not recommend this to a friend
